Service Street - Peachtree Corners

Reviews

• MM

  Milena Malta

  5 days ago
  1.0
  Came for an oil change, and as they put the sticker in my windshield they managed to snap a clip in a piece of trim near my windshield and stain the headliner with grease. When I brought it to the attention of the service team, they denied it and said they cant see how they could have done it. Not coming back and wouldn't recommend.
• DD

  David

  Nov 13, 2025
  1.0
  Phony mechanic shop! Stay away from this place!!!! I took my vehicle to get serviced last week and spent $3400. No problem everything seemed good A week later my engine temp garage is going up and down and a check engine light comes on. I take it in only to be told my engine is shot due to overheating…..BULL SHIT! The mechanic drained my coolant, which I didn’t realize until after I opened my hood. They wanted to charge me 5-7,000 for a new engine when I don’t need one! I just filled up the coolant and problem fixed itself! No check engine light, temperature gauge back to normal Anything to make a damn buck! Kyle and advisors - DO NOT CALL OR REACH OUT TO ME TO TRY AND FIX THE ISSUE! You know what you did and I will never use you guys again! Everyone stay away from this shop!!!
• LL

  Lazarus

  Nov 9, 2025
  5.0
  Our family has used Service Street for our vehicle(s) maintenance for many years, and have always had exceptional work done. Today’s visit being no different other than the new manager, Antonio. Got an oil change on my 08 Land Rover L322, yesterday. Afterwards, I noticed a small leak in my driveway, called them, spoke to Antonio, brought it back same day. He personally took it right in as soon as I arrived, it was just some residual oil that made its way to the skid plate, exiting the drain holes. They cleaned it all up, checked everything again, and within 30 mins I was on my way. No more issues, clean and dry. Outstanding service, as usual! Deal with confidence. I’d recommend to All.
• DD

  Dequan

  Nov 4, 2025
  5.0
  I had a great experience with this mechanic shop!! The staff was friendly, professional, and took the time to explain what was going on with my car in a way that actually made sense. They didn’t try to push any unnecessary repairs, and I really appreciated their honesty and clear communication throughout the process. When I picked up my car, it ran perfectly — smooth, quiet, and better than before. Their work was thorough, and the pricing was fair and straightforward. It’s refreshing to find a shop you can rely on, and I’ll definitely be returning and recommending them to friends and family. Definitely found my forevershop
• JJ

  Jean-Marie Andrews (J'eM)

  Oct 20, 2025
  5.0
  Original visit review 10/20/25:I am extremely saddened and disappointed. I’ve been going to this location for about 5 years and have always been able to put my trust in the service techs and managers. Eric was always a fabulous and helpful honest mechanic, David and some of the older managers were reliable and trustworthy. Since the turn over, I have seen a decline in that. I went in for an oil change two weeks ago and ended up having an oil leak the two days after because the tech did not close the cap. Also, they had swapped out my front right tire with the back left because of uneven wear and since my steering wheel shakes when I brake. I took my car in today after my aux battery went out leading to my main battery going out and Kyle told me the shaking is due to warped rotors. How my rotors became warped between when I was in last and now is beyond me. Anyway. When it came time to discuss the battery replacement I basically got bamboozled. $339 for the battery, $120 for labor and $39 for who knows what. I checked with some local auto parts stores and found out I could have basically gotten the regular battery and aux battery replace for less than what I paid for the one main battery. So disgusted by this experience and they have lost a loyal customer and frequent referral because of this. UPDATE 10/23/25: After my initial experience, the manager Kyle personally reached out to review my situation. He discovered a duplicate profile that caused confusion with my service history and took full responsibility for the oversight. He went above and beyond to make things right—-offering a full refund, replacing my brakes and rotors(also covered under warranty) and even adding a complimentary five-pack of oil changes. I’ve since returned to the shop, and they completed the brake and rotor replacement. I’m currently awaiting the refund for the battery cost, which I’ve been advised will take up to 3 business days. I’ll also be returning this Saturday for the auxiliary battery replacement, also covered under warranty. I want to acknowledge Dante, who is by far one of the an absolute best when it comes to customer service and overall coordination. Hi professionalism, calm demeanor and helpfulness stand out and contribute to the experience at this location. While my original visit was disappointing, I genuinely appreciate the integrity and care Kyle and his team showed in resolving this. It’s rare to see a manager take accountability and value long-time customers like this. They have redeemed my long term 5 star rating because of their professionalism and commitment to making things right.

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