Jiffy Lube

4.0
873 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DECATUR. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1271 Clairmont Rd, Decatur, GA
30033, United States

Hours

Reviews

4.0
873 reviews
5 stars
583
4 stars
70
3 stars
30
2 stars
24
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often mentioning being in and out in under 30 minutes.

Customer Service

Many reviews highlighted the friendly and professional demeanor of the staff, with specific mentions of individuals like Carl and Greg.

Professionalism

Several customers noted the professionalism of the staff, particularly in handling customer concerns and providing thorough explanations.

Mixed Experiences

While many had positive experiences, some customers reported issues with upselling and service quality, including concerns about oil changes and additional services not being performed.

Cleanliness and Environment

The location was noted for its clean facilities and pleasant atmosphere, contributing to a positive customer experience.
  • CB
    C B
    3 days ago
    5.0
    Excellent or even good customer service seems to have been a thing of the past, until I came to this Jiffy Lube on Clairmont Rd. ! I was greeted as I pulled up and every one there was ready and willing to assist me. It took no more than 15 minutes for my oil change. They have really good coupon deals right now, I'd take advantage if I were you. Their demeanor and commitment to excellence is shown in the work that they do and how they treat the customer. This was my first time at this location, but it will definitely not be my last! I want to especially thank, Carl, John, Eddie, and Trevon for your outstanding service! You guys are amazing! Thank you so much!
  • JS
    Janea Sabir
    Nov 13, 2025
    5.0
    The customer service here was above and beyond. The service was pretty quick so I was in and out. They checked my air and cabin filters, air pressure in my tires and answered any questions that I had. Doug was especially helpful and very informative, I really appreciate his help. I would recommend this Jiffy lube to any and everyone.
  • NK
    N Kerr
    Nov 12, 2025
    5.0
    THESE ARE THE GUYS. Want some straight shooters who are going to take care of you? Took the stress out the whole process amd got me in-and-out quick with no high-pressure upsell.
  • KB
    Kassi Burnett
    Nov 10, 2025
    5.0
    I stopped by at the start of a long road trip to Orlando. Even though they didn’t have the filter for my very old (and very large) vehicle, the team immediately offered to have one shipped in within an hour and a half. Unfortunately, I didn’t have time to wait, but they went ahead and ordered it anyway so it would be ready for my next visit. In the meantime, they checked my oil and topped it off for free, which was such a kind gesture, especially with a long drive ahead! Their extra effort and genuine care made this location feel like a true community shop. Thank you, guys. I will definitely be back soon!
  • KC
    Katie C
    Oct 30, 2025
    5.0
    I noticed my tire was very low and was concerned about its ability to make it all the way home, but thankfully found this Jiffy Lube 2 miles away. Eddie & Carl were so kind and checked and added air to all of my tires, free of charge. So grateful to these nice men for saving the day!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service