Woody Folsom Chrysler Dodge Jeep Ram of Baxley

Reviews

• TT

  tjn42888

  Oct 31, 2025
  5.0
  Just purchased a brand new 2026 Ram 1500. This will be my third truck from this dealership. They have secured my business because of their customer service after purchasing a vehicle. My first truck, I had a camshaft sensor go out. I was two hours away and the truck went into a safe mode, only traveling at 35 mph. I called them and they sent a roll back with a loaner vehicle. Ever since then, I've had no issues with my vehicles, very easy communication with the dealership, including the setting up the purchasing of a new truck. Highly recommend going through this dealer. Big thanks to Chris for this visit and getting me this truck, she's a beauty!
• TT

  Tika Toka

  Oct 10, 2025
  1.0
  Had the worst experience with the salesman Misael Curbelo. He was very rude and inexperienced. He then told us to get out or he'll call ice. Don't come here better options elsewhere
• MC

  Marquais Chisholm

  Aug 27, 2025
  1.0
  Took my dodge charger in to have the front end replaced ended up having to go back 2 times after the last time I was told by Andy in shop that it wasn't my front end but my motor mounts are bad. I didn't have it done I then take my car to Coleman in Hazlehurst Ga they checked my motor mounts they were fine so I had Coleman's check my front end found out my parts on front end needed replacing so when going to Woody Folsom Dodge in Baxley Ga be careful and make sure you know where your parts are coming from because they won't say and you may be get some faulty parts put on and when you call and let them know you still have problems with what they fixed there's nothing said or done about making it right for the amount of money I spent!!!!
• AY

  Ann Anise Young

  Aug 22, 2025
  1.0
  Bought a brand new 2025 GMC 3500. Dealership has had it months. Lied to by service manager Mike. No dealer support even though we have a lifetime power train warranty. They rather block me and delete peoples comments about it than take accountability or apologize and show support. Paint chipping off and we were told we should have bought a paint package lol it’s NEW. What a joke. Look at Ann Anise Young’s Facebook page for full break down. Unacceptable treatment from a loyal customer who has bought all our trucks here. No buy back. Won’t even give us what we owe so we can trade it. Can’t lemon law it because the service dept would never process it in for the three strikes needed for my lawyers. It’s just been one thing after another. Service manager told me he would reset the computer and do all he could to fix it. He never touched the truck. I have proof of all information I post and conversations with dates and time. Keep blocking me and not helping us. We appreciate that amazing customer support! ALSO, several managers said they are scared to help us at all because they don’t want to face backlash and repercussions from GM. Managers wouldn’t call me back. No one would give me updates. Now Mike told me to bring it back to him one hour after it was dropped off this morning so he could reset the computer! WHAT?! He had it months and claimed he already did. Lies. Just lies and giving us the go around. Instead, y'all blocked me and turned off comments from all the backlash. I showed months of patience and months of begging for help and support. An apology and accountability would be go along way. Can’t even get that. Thanks.
• IG

  Isaac Garcia

  Aug 22, 2025
  1.0
  bunch of tools that hold zero accountability to anything that requires effort.

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