Business Details
About
Towing Service Station
Proudly providing the finest Towing and Wrecker Services to the Greater Athens area for more than 30 years!
Location
Hours
Reviews
4.2
223 reviews
5 stars
161
4 stars
16
3 stars
6
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful nature of the staff, particularly highlighting individual drivers for their professionalism and kindness.
Timeliness
Numerous reviews noted the quick response times and prompt service, with many customers receiving assistance much faster than expected.
Pricing
While some customers found the pricing reasonable and competitive, others expressed concerns about high charges and cash-only policies.
Professionalism
Feedback varied on professionalism; while many drivers were commended for their courteous behavior, some reviews reported unprofessional conduct and poor customer service experiences.
Safety Concerns
A few customers raised serious concerns about reckless driving by some of the company's drivers, leading to negative experiences.
- MGMelayah GatlinNov 16, 20251.0Terrible service and rude truckers.
- RHRobert HardenNov 2, 20255.0I appreciate the customer service and care these guys put forward. Everytime I've had to deal with them has been great. Super kind very fair and willing to work with you to try to help. Epitome of customer service. Definitely recommend.
- CWChristina WhitleyOct 30, 20255.0I love the guys here. They are awesome and always kind and helpful. Thank you again.
- DODominic OttavianoOct 27, 20251.0Drivers need to learn proper traffic etiquette especially if driving around with a company sign on the truck. By the way, thank you for having the sign on the truck and letting me know what company drives horribly so I can leave this review.
- AAAlyssa AlexanderOct 18, 20255.0I have used shuman services three times, and each time was treated amazingly. The driver’s I have had arrived in a timely manner and were very professional! Would recommend to anyone!
Frequently Asked Questions About Shuman Services
What services does Shuman Services provide?
Shuman Services offers light and heavy-duty towing and recovery, flatbed and motorcycle towing, tire changes, lockouts, fuel delivery, battery jump starts, and roadside assistance in the Greater Athens area.
Where is Shuman Services located?
Shuman Services is located at 1563 South Lumpkin Street, Athens, GA 30605, USA.
What are the operating hours of Shuman Services?
Shuman Services operates 24 hours a day, seven days a week, including weekends and holidays.
How can I contact Shuman Services for roadside assistance?
You can contact Shuman Services by phone at +1 706-543-4349 or by email at dispatch@shumanservices.com.
What payment methods does Shuman Services accept?
Shuman Services accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Shuman Services have a website?
Yes, their website is https://www.shumanservices.com/ where you can find more information and contact details.
Are there automotive repair shops near Shuman Services?
Yes, Butler’s Automotive Inc, providing automotive repair and tire services, is nearby and can assist with vehicle repairs after roadside assistance.
What dining options are available near Shuman Services?
Nearby dining options include Subway for sandwiches, Kelly's Jamaican Foods for Caribbean cuisine, Baddies Burgers and Grindhouse Killer Burgers for burgers, Your Pie for pizza, and Mediterranean Grill for Greek and Middle Eastern dishes.
Are there any convenience stores or gas stations near Shuman Services?
Yes, nearby places like Golden Pantry and Shell gas stations offer fuel and convenience items, useful stops before or after towing services.
What accommodations are available near Shuman Services for travelers?
For travelers, Athbnb and The Rushmore offer bed and breakfast, hotel, and motel accommodations close to Shuman Services.