Business Details
About
Towing Service Station
Proudly providing the finest Towing and Wrecker Services to the Greater Athens area for more than 30 years!
Location
Hours
Reviews
4.2
226 reviews
5 stars
164
4 stars
16
3 stars
6
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful nature of the staff, particularly highlighting individual drivers like Ryan and Dustin for their exceptional service.
Timeliness
Numerous reviews noted the quick response times and prompt service, with several customers mentioning that help arrived much faster than expected.
Professionalism
While many reviews commended the professionalism of the drivers, there were also complaints about unprofessional behavior from some staff members.
Pricing
Several customers found the pricing to be reasonable and fair, although some expressed concerns about high charges and cash-only policies.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported issues with service quality and communication.
- BSbob s6 days ago5.0Our driver Mark did an awesome job. Mark was nice, friendly and professional. He took a little of stress out of a having a broken down vehicle. Shuman has always been quick to get there when you need them. I really like the text messages that keep you updated. They send one message when the driver is assigned, one when in route and another when they are about 5 minutes out. A professional group of people here and highly recommend
- NTnic terrineDec 10, 20255.0Ryan was awesome! Very knowledgeable and went above and beyond to get my handicap vehicle towed. He was kind, patient and helpful!! 10 out of 10 recommend!!!
- JDJoseph DeatonNov 29, 20255.0Absolute best in the business! Very professional and fast! All the drivers are very friendly and take great care of my vehicles when towing them!
- MGMelayah GatlinNov 16, 20251.0Terrible service and rude truckers.
- RHRobert HardenNov 2, 20255.0I appreciate the customer service and care these guys put forward. Everytime I've had to deal with them has been great. Super kind very fair and willing to work with you to try to help. Epitome of customer service. Definitely recommend.
Frequently Asked Questions About Shuman Services
What services does Shuman Services provide?
Shuman Services offers light and heavy-duty towing and recovery, flatbed and motorcycle towing, tire changes, lockouts, fuel delivery, battery jump starts, and roadside assistance in the Greater Athens area.
Where is Shuman Services located?
Shuman Services is located at 1563 South Lumpkin Street, Athens, GA 30605, USA.
What are the operating hours of Shuman Services?
Shuman Services operates 24 hours a day, seven days a week, including weekends and holidays.
How can I contact Shuman Services for roadside assistance?
You can contact Shuman Services by phone at +1 706-543-4349 or by email at dispatch@shumanservices.com.
What payment methods does Shuman Services accept?
Shuman Services accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Shuman Services have a website?
Yes, their website is https://www.shumanservices.com/ where you can find more information and contact details.
Are there automotive repair shops near Shuman Services?
Yes, Butler’s Automotive Inc, providing automotive repair and tire services, is nearby and can assist with vehicle repairs after roadside assistance.
What dining options are available near Shuman Services?
Nearby dining options include Subway for sandwiches, Kelly's Jamaican Foods for Caribbean cuisine, Baddies Burgers and Grindhouse Killer Burgers for burgers, Your Pie for pizza, and Mediterranean Grill for Greek and Middle Eastern dishes.
Are there any convenience stores or gas stations near Shuman Services?
Yes, nearby places like Golden Pantry and Shell gas stations offer fuel and convenience items, useful stops before or after towing services.
What accommodations are available near Shuman Services for travelers?
For travelers, Athbnb and The Rushmore offer bed and breakfast, hotel, and motel accommodations close to Shuman Services.