Jarrett-Gordon Lincoln

4.7
352 reviews

About

Lincoln Mercury DealerCar DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Jarrett-Gordon Lincoln in Winter Haven is the go-to Lincoln dealership for Central FL drivers looking for a diverse inventory, certified service center and unparalleled customer experience. Visit our family-owned Lincoln dealer to shop for new Lincoln SUVs and affordable used cars from a variety of brands in our state-of-the-art facility. Our award-winning dealership also has two mobile service vans for your convenience. As a local business with more than 30 years of history in town, we’re deeply rooted in the community and cherish our partnerships with nearby schools. At Jarrett-Gordon Lincoln, you'll always find Higher Service.

Details

  • Requires appointmentNot available

Location

Jarrett-Gordon Lincoln
3015 Lake Alfred Road, Winter Haven, FL
33881, United States

Hours

Reviews

4.7
352 reviews
5 stars
313
4 stars
8
3 stars
2
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their professionalism and genuine care for clients.

Sales Experience

Many reviews noted a stress-free, transparent, and efficient car-buying process, with salespeople who listened to customer needs without pressure.

Facility Quality

The dealership's modern and comfortable facilities received positive remarks, enhancing the overall customer experience.

Mixed Service Feedback

While most service experiences were positive, there were some complaints regarding communication and wait times in the service department.

Exceptional Experiences

Several customers shared outstanding experiences, particularly with specific salespeople, emphasizing the dealership's commitment to customer satisfaction.
  • MG
    Mindi Gartner
    1 day ago
    5.0
    We went to 3 Lincoln dealerships before we settled on Vadim and his team at Jarrett-Gordon Lincoln. Vadim was very professional and was a man of his word. The whole team was friendly and treated us with the utmost respect. Most importantly they were honest with us from the beginning of our car search journey. We now have our Nautlus and I love my car!! Thank you for making our car shopping a positive experience.
  • MD
    M D
    5 days ago
    5.0
    This is the best place to buy a car to be honest!! They are very polite, they answer all my questions and all information was accurate. They have friendly staff and they went we all the details on my first Lincoln!! In so excited. If you need a Lincoln please consider this place, my experience was wonderful
  • BD
    Brandon Drummond
    Jan 3, 2026
    5.0
    When we arrived the dealer ship was extremely busy, but Mary came to help us with both our Ford and Lincoln shopping and we settled on the Aviator as we described to her what we were looking for and she came thru with several options.. we recommend Jarret Gordon and ask for Mary!!
  • VV
    Vmb
    Dec 19, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Exceptional Experience at Jarrett-Gordon Lincoln! I recently purchased a brand-new 2025 Lincoln Nautilus, and I can honestly say this was the best car-buying experience I’ve ever had. From the very beginning, Victor Ballesteros was absolutely outstanding. He was extremely professional, incredibly knowledgeable, and most importantly, he genuinely cared about me as a client—not just as a sale. Victor took the time to understand exactly what I was looking for, explained every detail clearly, and made the entire process smooth, transparent, and stress-free. I never once felt rushed or pressured. The GSM and Business Manager were equally impressive. They were both professional, straightforward, and truly worked to get me the greatest deal I’ve ever experienced. Everything was explained clearly, the numbers made sense, and the process was seamless from start to finish. To top it all off, as a Christmas surprise, the GSM went above and beyond by throwing in Orlando Magic tickets and dinner at Christner’s Steakhouse—an incredible personal touch that I will never forget. That level of care and appreciation for customers is rare. If you’re in the market for a new Lincoln, I highly recommend Jarrett-Gordon Lincoln and specifically ask for Victor Ballesteros. This dealership sets the standard for what a luxury buying experience should be. I couldn’t be happier with my new Nautilus and the entire experience!
  • DL
    Dave Lasky
    Dec 15, 2025
    5.0
    I have been buying cars for 50 years, our salesman Ryan Johnston, was the friendliest, non-aggressive professional I have ever dealt with. He promised me a great price on a vehicle I was looking at and he certainly delivered. I know when I am being taken advantage of at a car dealership, but I never felt that way at Jarret-Gorden Lincoln. Ask for Ryan Johnston, he was a nice, polite salesman, and when I said no to any option, he never tried to pressure me into taking them. No was a no and he moved on. He got a vehicle already heavily discounted, down to an even lower price to meet my budget. Financing worked hard to match an interest rate that my credit union had offered me and actually came in lower than my offer. The dealership is modern, clean, comfortable with couches and easy chairs, no sitting in an office so you feel like they are about to interrogate you. A coffee machine with 10 different offerings and snacks are available while you negotiate your deal. Drove away with a new Corsair, feeling very happy with the whole experience and never felt like I was being taken advantage of. Five stars.

Frequently Asked Questions About Jarrett-Gordon Lincoln

What types of vehicles are available at Jarrett-Gordon Lincoln?

Jarrett-Gordon Lincoln offers new Lincoln SUVs and a wide range of affordable used cars from various brands in their state-of-the-art facility.

Does Jarrett-Gordon Lincoln offer vehicle servicing and repairs?

Yes, the dealership has a certified service center providing services including oil changes, and they operate two mobile service vans for customer convenience.