Metropolis, located in Tampa, FL, is a premier parking garage offering convenient and ADA accessible parking solutions for visitors. Strategically situated in the heart of Tampa, Metropolis provides safe and secure parking facilities for all patrons. Experience hassle-free parking with our state-of-the-art amenities and unparalleled service at Metropolis.
We went to see Les Miserables at the Straz in Tampa and the Straz recommended prepaying for parking, so we did. On the night of the performance we arrived at the garage, entered and parked, there was no option to scan the parking pass and no attendant.
At the end of the show we went back and got into our car, there was a long line to get out and we had to wait to even pull out of our space. When we got to the gate it was broken, there was no way to scan our parking pass and there was no attendant so we left.
Several weeks later we received a bill for $20 plus a $50 extra fee which included our license plate and a photo.
We disputed the bill and they requested a receipt which we immediately sent which had the license plate, showed the payment and ALL of our information.
They said that they would waive the $50 extra fee and we owed $20. We explained that it had already been paid and referenced the receipt that we had sent. They sent us another email saying that they would need a little more information to get it to the correct team to clear it up.
We have now been bouncing emails back and forth for 4 days and they now owe me for my time.
I don't know whether this place is being run by an AI bot or if the people are really just that stupid.
STAY AWAY.
AR
Allgood on the road
Jun 20, 2025
1.0
Trapped in this garage. The app would not open and i could find no one to speak to or call, so I left, now they want 30 times their cost of an hour to park there.
Metropolis is a premier parking garage located at 110 W Fortune Street in Tampa, FL 33602, USA.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, 7 days a week, offering round-the-clock parking services.
Is Metropolis parking garage accessible for people with disabilities?
Yes, Metropolis offers ADA accessible parking solutions with wheelchair accessible entrances and parking spaces.
What payment methods does Metropolis accept?
Metropolis accepts American Express, MasterCard, and Visa for payment.
How can I make a reservation for parking at Metropolis?
You can make a parking reservation at Metropolis through their online reservation page at https://www.spplus.com/parking-com/.
How can I contact Metropolis customer care?
You can reach Metropolis customer care by phone at +1 813-442-5313 or via email at customercare@spplus.com.
Are there any hotels near Metropolis parking garage?
Yes, nearby hotels include The Barrymore Hotel Tampa Riverwalk, One Laurel Place Condominiums, and H.I. Development Corp offering convenient accommodation options.
What nearby restaurants can I visit after parking at Metropolis?
You can enjoy dining options such as Waterworks Bar & Grill, The Continental, and Gaudin Kitchen & Bar, all located close to Metropolis.
Are there any landmarks or historical sites near Metropolis?
Nearby landmarks include the Anchor Riverwalk, John Lennon Statue, Highrise Living of Tampa Bay, and One Laurel Place Condominiums.
How can nearby attractions like Anchor Riverwalk enhance my visit to Metropolis?
After parking at Metropolis, you can easily visit the Anchor Riverwalk for sightseeing or walk to nearby dining and entertainment venues, making your trip more enjoyable and convenient.