Business Details
About
Auto Repair ShopOil Change Service StationBrake ShopAuto Air Conditioning ServiceAuto Maintenance
When you decide to bring your car or truck to us for service, we want you to know that our goals have not changed since we opened in 1994. We intend to provide honest, reliable and fair-priced repair and maintenance services to our customers.
We seek to hire well-qualified, honest and dependable employees; and we mean to treat customers and employees alike with respect and appreciation. Not only that, but believe this is a formula that keeps our customers happy and that insures that we retain our valued employees.
We have won various awards over the years and have been named by people’s choice Tallahassee’s Best Automotive Shop several times. We strive to maintain that distinction by offering quality, value and service on a personal level.
Location
Hours
Reviews
4.9
229 reviews
5 stars
214
4 stars
8
3 stars1
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and honest service provided by the staff, particularly highlighting their willingness to explain issues and provide options without pressure.
Trustworthiness
Many reviews emphasized the shop's integrity, with customers feeling confident that they were not being upsold on unnecessary services and that repairs were handled honestly.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers reporting satisfaction with the outcomes and the reliability of their vehicles post-service.
Affordability
Numerous customers noted that the pricing was fair and competitive compared to other shops, often highlighting significant savings compared to dealership prices.
Communication
Customers appreciated the clear communication regarding repairs, costs, and timelines, which contributed to a positive overall experience.
- KKKaye Kendrick2 days ago5.0Great service
- SVSreejith VSNov 13, 20255.0Go for it. Humble and Straight Forward guys. I like them. I think Chip had a hard time explaining me the axile tire key he was looking for, lol :-D
- LALaurie AlexanderNov 10, 20255.0Quick, efficient and on point! Always great service and friendly staff! Thanks again Fellas!
- SYStephen YarbroughOct 29, 20255.0I took my 2016 Nissan Rogue to Import Auto, West Tharpe St., Tallahassee. Clinton helped us and he was friendly, and professional. Our service visit was resolved quickly and much to our satisfaction. Thanks again Clinton!!!
- RLRyann Alyssa LeeOct 27, 20255.0Import Authority was professional and communicative when I brought my 2013 Subaru Forrester in. Clinton went above and beyond to get me back on the road in a price range I could afford. They even allowed me access to my vehicle's CarFax report and worked with me on a repair plan of action to avoid getting saddled with a new car payment. I am very grateful for their patience, skill, creative thinking and trustworthiness. One of the reasons I am keeping my foreign car is so they can stay my mechanics. I cannot recommend them high enough.
Frequently Asked Questions About Import Authority
What types of automotive services does Import Authority provide?
Import Authority offers auto repair, oil changes, brake services, auto air conditioning service, and general auto maintenance.
What are the business hours of Import Authority?
Import Authority is open Monday to Thursday from 7:30 AM to 5:30 PM, and Friday from 7:30 AM to 4:00 PM. It is closed on Saturdays and Sundays.
Where is Import Authority located?
Import Authority is located at 2877 West Tharpe Street, Tallahassee, FL 32303, US.
Since when has Import Authority been serving the Tallahassee community?
Import Authority has been serving customers since 1994.
How does Import Authority ensure customer satisfaction?
They focus on honest, reliable, and fair-priced services, hire dependable employees, and treat customers and staff with respect and appreciation.
What payment methods does Import Authority accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Import Authority?
You can call them at +1 850-574-8588 or email pesutt@aol.com.
Are there any grocery stores near Import Authority?
Yes, La Esperanza Tienda Mexicana, Pier Seafood and Grocery, and Kim's Seafood Market are nearby grocery stores.
Can I get other automotive services near Import Authority if needed?
Yes, nearby automotive service providers include Clay's Automotive Service, Advantage Autobody, Fred Robinson's Jeep Specialist, The Car Pros, Powerhouse Auto Repair, AutoPro, and Autopro Service & Repair.
Are there any beauty and personal care options near Import Authority?
Yes, Prominent Luxe is a nearby beauty salon and spa providing beauty and personal care services.