Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting employees like Marie and Deandre.
Service Quality
While some customers appreciated the car wash quality, others reported issues with cleanliness and equipment performance, indicating inconsistency in service.
Membership Issues
Several reviews expressed frustration with the subscription model, including unexpected charges and difficulties in canceling memberships.
Facility Maintenance
Customers noted that the facilities were generally clean and well-maintained, but some mentioned issues with equipment and service availability.
Pricing Concerns
There were mixed feelings about pricing, with some customers finding it reasonable while others felt it was too high or misleading.