Johnson's Towing & Recovery

4.4
222 reviews
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Business Details

3840 Reid Street, Palatka, FL
32177, United States
(386) 328-4869
https://www.johnsonstowingpalatka.net/
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About

Towing Equipment Provider

Location

Johnson's Towing & Recovery
3840 Reid Street, Palatka, FL
32177, United States

Hours

Reviews

4.3
208 reviews
5 stars
158
4 stars
16
3 stars
6
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and friendliness of the staff, particularly the dispatchers and drivers.

Response Time

Several reviews highlighted the quick response times, with many customers receiving assistance within 30 minutes.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude drivers and poor customer service in certain situations.

Pricing

Customers generally found the pricing to be reasonable, although some expressed concerns about unexpected fees.

Professionalism

Most drivers were described as knowledgeable and skilled, with several customers mentioning their ability to handle difficult situations effectively.
  • CB
    Carrie Berube
    Nov 3, 2025
    5.0
    Fast service came as I was cleaning out my car! Robert was very kind, understanding and knowledgeable. Both with my vehicle and my property as I have a full driveway of pavers! Will be using them in the future!
  • RC
    Roberta Capallia
    Nov 1, 2025
    5.0
    Needed my son's truck towed approximately 4 miles on Halloween night. I called over 10 towing companies, they either couldn't do it, or the price was over 300. I called Johnson's, they came out immediately and charged a third of what other places said. Thank you Robert for being efficient, and very polite and a wonderful price..
  • TD
    Tracey Durrough
    Nov 1, 2025
    5.0
    If getting towed could ever be considered a highlight of your day Johnson’s Towing & Recovery makes it happen. Small shop, BIG results. Robert, the truck-driving wizard, showed up like a roadside superhero. No drama, no delays just hit it and quit it on the first try. I blinked and my car was already where it needed to be. Efficiency? 100%. Amanda on the phone? A customer service queen. Warm, witty, and way more helpful than my GPS ever was. She made the whole thing feel like less of a crisis and more of a concierge experience.
  • AA
    Ashley Alexander
    Oct 31, 2025
    5.0
    I want to say a huge shout out and thank you to Robert Johnson who helped with towing my vehicle out of town to Jacksonville thank you so much Mr Robert Johnson of Johnson's towing and recovery of palatka Florida you're awesome!
  • DR
    David Rodgers
    Oct 28, 2025
    5.0
    Prompt, professional. A great value.
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Frequently Asked Questions About Johnson's Towing & Recovery

Where is Johnson's Towing & Recovery located?

Johnson's Towing & Recovery is located at 3840 Reid Street, Palatka, FL 32177, US.

What are the operating hours of Johnson's Towing & Recovery?

Johnson's Towing & Recovery operates 24 hours a day, 7 days a week.