Business Details
About
Towing Equipment Provider
Location
Hours
Reviews
4.4
212 reviews
5 stars
162
4 stars
16
3 stars
6
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Driver Performance
Many customers praised the professionalism, efficiency, and friendliness of the drivers, particularly highlighting Robert and Rusty for their exceptional service.
Customer Service
The dispatch team received positive feedback for being helpful and responsive, although some reviews noted issues with rudeness from certain staff members.
Timeliness
Most reviews indicated that the towing service was prompt, with many customers appreciating the quick response times.
Pricing
Customers generally found the pricing to be reasonable and competitive, especially compared to other towing companies.
Negative Experiences
A few customers reported negative experiences, including poor service from specific drivers and issues with customer service, particularly regarding communication and handling of complaints.
- BHBeatrice HowardDec 15, 20255.0My wife and I had Johnson’s Towing and Recovery pick our truck up at our house. The driver was very polite and professional. Robert impressed me with his driving skills and his attention to details were very clearly demonstrated and professional. Robert deserves a raise in our opinion.
- GNGlenda NewmanDec 8, 20255.0Robert the tow truck driver was polite, very efficient and fast at loading my car and dropping it off at the shop for repairs. Thanks for the great service.
- JFJean FrancoisDec 6, 20255.0Thank you for your service, your driver Robert was the best. Very affordable towing, thank you for getting me back home safely.
- CBCarrie BerubeNov 3, 20255.0Fast service came as I was cleaning out my car! Robert was very kind, understanding and knowledgeable. Both with my vehicle and my property as I have a full driveway of pavers! Will be using them in the future!
- TDTracey DurroughNov 1, 20255.0If getting towed could ever be considered a highlight of your day Johnson’s Towing & Recovery makes it happen. Small shop, BIG results. Robert, the truck-driving wizard, showed up like a roadside superhero. No drama, no delays just hit it and quit it on the first try. I blinked and my car was already where it needed to be. Efficiency? 100%. Amanda on the phone? A customer service queen. Warm, witty, and way more helpful than my GPS ever was. She made the whole thing feel like less of a crisis and more of a concierge experience.
Frequently Asked Questions About Johnson's Towing & Recovery
Where is Johnson's Towing & Recovery located?
Johnson's Towing & Recovery is located at 3840 Reid Street, Palatka, FL 32177, US.
What are the operating hours of Johnson's Towing & Recovery?
Johnson's Towing & Recovery operates 24 hours a day, 7 days a week.
How can I contact Johnson's Towing & Recovery by phone?
You can contact Johnson's Towing & Recovery at +1 386-328-4869.
Is there an email address available to reach Johnson's Towing & Recovery?
Yes, you can email them at johnsonstowing@hotmail.com.
Does Johnson's Towing & Recovery have a website where I can find more information?
Yes, the website is https://www.johnsonstowingpalatka.net/.
What type of services does Johnson's Towing & Recovery provide?
They are a towing equipment provider offering towing and recovery services.
Are there any nearby places where I can relax or have entertainment after visiting Johnson's Towing & Recovery?
Yes, Putnam Lanes, a bowling alley and arcade, is nearby and offers arts and entertainment.
What nearby automotive services are available around Johnson's Towing & Recovery?
Nearby automotive services include Adams Diesel LLC for engine repairs, One Stop Auto Body for automotive repair, E & S Tires & Auto Repair LLC for tire services, and United Auto Repairs.
Are there hotels nearby if I need accommodation near Johnson's Towing & Recovery?
Yes, Holiday Inn Express and Suites Palatka Northwest and Sleep Inn & Suites Palatka North are nearby hotels for accommodation.
Can I find nearby convenience stores or gas stations when visiting Johnson's Towing & Recovery?
Yes, there are several nearby options including Circle K, Kangaroo Express, and Shell gas stations and convenience stores.