Business Details
About
Land Rover Dealer
Location
Hours
Reviews
4.4
227 reviews
5 stars
187
4 stars
8
3 stars1
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Multiple customers reported discrepancies between advertised prices and final costs, including unexpected fees and market adjustments.
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, others experienced poor service and lack of communication.
Vehicle Quality
Several reviews highlighted issues with vehicle reliability and maintenance, including significant problems shortly after purchase.
Sales Experience
Customers had mixed experiences with the sales process, with some praising the ease of purchase while others felt pressured or misled.
Service Department
The service department received mixed feedback, with some customers appreciating quick service while others reported delays and poor communication.
- ADAngelica DavisDec 30, 20251.0This dealership is a joke. READ THE REVIEWS before making the trip to purchase anything here. You can drive to any other dealership and buy a car less than what they sell here. They have a price listed online that is NOT accurate and is not even market value. They add on $4500 worth of their own fees for things they cannot explain and say it’s “appearance fees or windshield fees”. Plus the regular state taxes. Which added $10,000 to the listed price of a car we went to see. And after reading these reviews, we were not the only ones who dealt with this. Once we were told the final out of the door price, we literally laughed in their face because we have bought many new cars, and there has never been 10k in fees. It has always been 3-4K in fees or taxes and tags etc. As you can assume, we left, happily, and $6,000 richer because we bought a car from another dealer that same day. A higher level of trim, and WAY less miles and the same year as the car they listed. And as we originally expected, it was just the simple state and local taxes etc when buying our car. Stay away from this dealership. They are full of themselves and the new car manager is a joke of a salesman.
- TGTy GilesDec 17, 20255.0Never been, but I know a few of the guys that work here and they'll take care of you! Luxury customer service! Go visit Zachary Compton and get yourself into a new whip!
- NDNicholas DicksonNov 17, 20255.0Quick service. Great people.
- RTRodolfo TroNov 12, 20251.0Hi contacted Land Rover Ocala yesterday about a Range Rover Sport advertised for $100,145. The sales representative Darion Lane wanted me to drive 5 hours to the dealer to see the vehicle and get the deal done. Upon me insisting that I wanted to see the numbers and would not go without an out the door number, the finally told me that the vehicle has a $10,000 market adjustment. Advertised price on cars.com and on their own website is false, stay away from this dealer. Wasted time and effort dealing with these people.
- KRKamal RaadNov 8, 20255.0Zach, Kenny, and Matt were absolutely awesome. They made our buying experience easy and did their best to accommodate in every way!