Business Details
About
Aircraft Dealer
Family owned dealership offering a different shopping experience! Putting our customers first is KEY to getting the best deal with the best prices in the NATION! No hidden surprises just true and honest deals.
Location
Hours
Reviews
4.1
5,385 reviews
5 stars
3,787
4 stars
367
3 stars
210
2 stars
217
1 star
804
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the attentive and helpful staff, particularly mentioning individuals like Robin, Sami, and Luis for their exceptional service.
Sales Experience
Several reviews highlighted positive experiences during the car buying process, with customers appreciating the no-pressure approach and professionalism of sales staff.
Service Department Issues
Numerous complaints were made regarding the service department, including long wait times, poor communication, and high prices for repairs.
Transparency Concerns
Customers expressed dissatisfaction with the lack of transparency regarding vehicle conditions and pricing, particularly in used car sales.
Mixed Reviews
While some customers had great experiences, others reported feeling misled or dissatisfied, indicating a significant variance in customer experiences.
- PGPenny Goldberg3 days ago5.0We have never had a better experience taking my vehicle to be serviced before. Easily scheduled an appointment with Jenkins Nissan Lakeland. Apon arriving was greeted right away by Robin with a very friendly and professional welcome. This was our first service maintance with our new Pathfinder and from start to finish we had excellent customer service. Also very pleased that we were in and out in a timely manner. Highly recommended Jenkins Nissan!! THANK YOU!
- HVHeather Viegas4 days ago2.0We have been with you for years and ALWAYS have an issue with getting out vehicle CLEAN! Yes we understand a used care isn’t going to be perfect but it should be cleaned properly. We have bought 3 used and when we pick up the vehicle, it’s NEVER cleaned! I’ve complained and it still isn’t done correctly. I literally take a wipe and you can see how dirty it is when I pick it up. We are loyal customers and feel we don’t get taken seriously even when showing PROOF of the vehicle. I did take pictures and showed one of the managers a wipe that was dirty after the car given to us and he looked confused. Again we are loyal and we should not have to keep up with someone’s job! We will be in soon to show the nasty stuff that was between our seats and other areas. It’s unacceptable
- RDRicky Douglas6 days ago5.0Keton made my visit absolutely stress free went looking around not thinking I would leave with anything an then bam same night I have the keys in my hands and I’m driving my new Nissan 2024 Altima back home and got to keep my other car as well who would have thought these guys are absolutely amazing and I know where I will be going again when I need a new car in the future
- SLStacey LoydJan 6, 20261.0We have been customers for over 25 years and have bought 5 cars from Jenkins Nissan. The quality of service has gone significantly down over the years. We took our daughters Rogue in for an oil change. $2,000 later the car was making terrible noises and we were told it needed another $3-5,000 of work more than the car was worth. We ended up having to purchase another car to get our daughter back to school safely and they refused to take any accountability. We will not return.
- LBLou BernardoDec 20, 20255.0If I could give them 10 stars I would. Admittedly I first went to the wrong Nissan dealership. Initially, I went to Reed Nissan for my recall work. What a horrendous horrible MISTAKE that was. If you want to read the details of where not to go for car work read my review on Reed Nissan. BUT THIS ABOUT WHERE YOU SHOULD GO FOR PEOPLE WHO CARE ABOUT YOU AND WANT ONLY TO TAKE OF YOU AND YOUR CAR GO GO GO TO JENKINS NISSAN AND ASK FOR ROBIN ROCKEYE. Not only did she take care of my recall but she made me have faith in the Nissan brand. She looked at the issues that my 2023 Nissan Rogue was having and fixed it for free. Where Reed Nissan tried to say that it was my responsibility to pay for the issues even though it was under warranty and recall notifications and NHTSA. ROBIN is a credit to Jenkins Nissan. She is person who lets you know that she cares about you and your car. Personal care is what separates great car dealerships like Jenkins Nissan from money grubbing dealerships like Reed Nissan. So once again if you have an issue with your Nissan GO TO JENKINS NISSAN AND ASK FOR ROBIN. SHE WILL RESTORE YOUR FAITH IN A DEALERSHIP WHO CARES ABOUT THE PEOPLE. I can say so much about how good Robin and Jenkins Nissan are. But experience it for yourself and GO TO JENKINS NISSAN AND ASK FOR ROBIN.
Frequently Asked Questions About Jenkins Nissan
What types of vehicles and services does Jenkins Nissan offer?
Jenkins Nissan is a family-owned dealership offering Nissan vehicles, trucks, used cars, auto parts, truck accessories, and repair services including oil changes and electric vehicle charging stations.
What are the business hours of Jenkins Nissan?
Jenkins Nissan is open Monday to Friday from 7:30 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 6:00 PM.
Where is Jenkins Nissan located?
Jenkins Nissan is located at 4401 Lakeland Hills Blvd., Lakeland, FL 33805, United States.
How can I contact Jenkins Nissan?
You can contact Jenkins Nissan via phone at +1 855-381-4077, toll-free at +1 863-686-2800, or email at kmiller@jenkinsnissan.com, kmillerjn@yahoo.com, or jenkinsnissan@gmail.com.
What payment options are accepted at Jenkins Nissan?
Jenkins Nissan accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is it possible to book an appointment at Jenkins Nissan online?
Yes, you can book appointments online through their booking link: https://app.agendize.com/book/1515448304416806.
Does Jenkins Nissan offer oil change services?
Yes, Jenkins Nissan provides oil change services as part of their auto repair offerings.
Are there any restaurants near Jenkins Nissan where I can eat before or after my visit?
Yes, nearby restaurants include Cracker Barrel Old Country Store, Applebee's Grill + Bar, Waffle House, and Wendy's where you can enjoy a meal before or after your visit to Jenkins Nissan.
Are there hotels near Jenkins Nissan for travelers who want to stay overnight?
There are several nearby hotels including Baymont Inn & Suites Lakeland, Hampton Inn by Hilton Lakeland, Days Inn & Suites, Sleep Inn and Suites Lakeland I-4, Crestwood Suites Lakeland, and Extended Stay America Premier Suites.
Where can I find nearby gas stations and convenience stores when visiting Jenkins Nissan?
Nearby gas stations and convenience stores include Marathon and 7-Eleven, both convenient options if you need fuel or quick shopping during your visit.