Safelite AutoGlass

3.9
1075 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Kissimmee area, turn to Safelite AutoGlass . Those in central Kissimmee or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 604 E Osceola Pkwy, Safelite AutoGlass Kissimmee repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
604 E Osceola Pkwy, Kissimmee, FL
34744, United States

Hours

Reviews

3.9
1,075 reviews
5 stars
723
4 stars
52
3 stars
30
2 stars
32
1 star
238

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were frequently described as professional, knowledgeable, and courteous, providing a positive customer experience.

Service Speed

Many customers appreciated the quick and efficient service, with several technicians completing jobs in under an hour.

Customer Service

While many reviews praised the friendly and helpful staff, there were notable complaints about poor communication and follow-up regarding issues.

Quality Issues

Several customers reported problems with the quality of work, including improper installations and lack of accountability for mistakes.

Scheduling Challenges

Customers experienced issues with appointment scheduling, including delays and lack of communication about changes.
  • ES
    Edgar Salazar
    1 day ago
    3.0
    In summary, for me the best part was scheduling the appointment. The Hispanic person on the phone was very kind and attentive. However, I was very unhappy with the call for the first appointment because they made me reschedule it due to a technician error in not including the calibration for my vehicle. Finally, the technician who did the installation was not at all friendly and left my car very dirty with rubber and glass debris. That was not good at all. He also wasn't very helpful when giving the final recommendations.
  • ID
    Isamarie Dones
    4 days ago
    5.0
    My technician was Brian and he went above and beyond my expectations, First he arrived on time and explained everything with such care. Second he even installed the wiper blades I had previously bought and had in the back seat without me asking him too, very grateful for that and lastly his attention to detail was unexpected my rearview mirror was return to the exact position and even my epass, it might not be much but I don't like moving the rearview mirror much since I've had experience where it falls all the time but to get it returned to the exact position was unexpected. Thank you very much Brian!
  • ER
    Edwin Rosado
    5 days ago
    1.0
    Wend this place to get my windshield replaced and after replacing windshield they notified me they can’t recalibrate camara of windshield. After picking up vehicle noticed they hit front bumper and ripped off front lip from bumper living hinged on bottom clips. They tried to fix with poor and weaker job
  • AC
    Alex Castroman
    Nov 10, 2025
    1.0
    Had an appointment on 11/7 12-5 pm. Got a text the night before and that morning at 10 saying they would be there. By 4:45 nobody contacted me so I called and was informed tech would not make it. Not one courtesy call, text or email to let me know. Very unprofessional and disrespectful to the customer
  • MO
    Mike Obradovich
    Oct 25, 2025
    5.0
    I’ve been having some wind noise issues in my Tesla Model 3 (an already noisy car on the highway) and was doing my due diligence in trying to diagnose it. I stopped by this location on a late Saturday morning without an appointment to see if they were able to do any tests to verify if there was an air leak. While I waited in the lobby a bit, three receptionist was very nice and clearly juggles a lot between the phone, emails, and front desk. It took a little bit to get a simple answer, but a little grace goes a long ways (and how could I be upset? I walked in without an appointment on a whim) When Harold (I believe that was his name) came out, he couldn’t have been friendlier. He walked with me to my car and did a visual inspection. While we didn’t end up doing any actual testing (not sure if it was because it wasn’t available or because he didn’t think it was necessary). He told me it looked installed correctly, and even noted some of the distortion I saw on the glass as not being normal, which I’ll be bringing up with the dealership. While I can’t speak to the quality of their workmanship as I did t have any work done, I was really appreciative of their time fitting me in and the friendliness and professionalism- things I’ve found sorely lacking in the state of Florida since I moved here. Thanks to the team again.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Kissimmee offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, power window repair, and same-day service with insurance paperwork processing.

Where is Safelite AutoGlass located in Kissimmee?

It is located at 604 E Osceola Pkwy, Kissimmee, FL 34744.