North Florida Lincoln

Reviews

• CB

  Cherrilyn Brooks

  Nov 17, 2025
  5.0
  Matthew from the service center is the only reason I’ve chosen to bring my car back to this service center. He’s always patient, understanding and goes out of his way to turn my experience into a positive one. He provides options for servicing the vehicle which works well with my schedule.
• TD

  Tom Dayton

  Nov 5, 2025
  5.0
  I’m so impressed with the customer service I received from Almir! I recently purchased a preowned Lincoln from a different dealership. Almir understood my desire to make sure everything is as good as possible and meets the high standards expected from a Lincoln. He worked with me to get the performance “dialed in” and left the door open to reach out to him whenever needed. I appreciate his straightforward, honest approach to customer service. Whether it’s a $120,000 vehicle or a preowned vehicle, Almir Vakufac delivers ⭐️⭐️⭐️⭐️⭐️ customer service! Thanks Almir!
• KR

  Kriss and Kevin Ryan-FL

  Nov 3, 2025
  5.0
  Outstanding Experience – Truly Listened and Delivered Value From start to finish, this team exceeded expectations. What stood out most was how well they listened. Chris Oliver took the time to understand exactly what we wanted instead of trying to push us toward something else. Every interaction felt genuine, professional, and focused on creating value rather than pressure. It’s rare to find a sales experience that feels this easy and transparent. They turned what could have been stressful into something enjoyable and collaborative. Highly recommend this team to anyone looking for a car buying experience built on trust, respect, and true customer care. Thank you. Chris Oliver, Bill laman, Emmett and Morris. You've defined HOW people want to be treated when buying a car.
• AV

  Allyson Veazey

  Oct 28, 2025
  1.0
  I have been a loyal customer since 2017 and have always appreciated the quality of service, even knowing dealership pricing comes at a premium. However, my most recent visit was disappointing. I requested the “Football Special” for $275 as advertised in your text message. When I arrived to pick up my car, the staff seemed inconvenienced to assist me. Upon reviewing my bill, I was surprised to find a 3% “convenience fee” added for using my credit card—a fee I’ve never been charged before. When I expressed that it seemed excessive, the staff member said nothing. Since I had been dropped off, I had no choice but to pay the extra $34.99. Unfortunately, this experience has ended my loyalty after eight years. I’ll be sure to share my experience with others regarding your new fee policy.
• CT

  C Dee Tave

  Oct 19, 2025
  5.0
  This is in no way a review on the sales department @ N FL Lincoln. This review only concerns the service department: I've been back & forth to this dealerships service department several times over the last 2 months for repairs to the axle, radiator system, tire rotation & TPMS sensors that totaled $4K & I Truly want to be refunded BUT the repairs still need to be done correctly. Therefore, I'm taking my business to a different Lincoln dealership, in hopes that I can be satisfied with the repairs performed & know that they were done correctly! Update on 10/24/25: After posting this review, I received a call from Frank, the service manager @ N.F.L.. He was not at all satisfied with what I had endured & what his department had taken me through. To make a long story short, after taking my vehicle back in, this morning, everything was either explained in terms of next steps &/or rectified. Frank treated me like I was his daughter. He also delivered on his promise to make it right. I'm thoroughly satisfied with today's outcome. Therefore, I'm updating my review to 5 stars & I will be continuing my dealings with N.F.L.. TY!

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