Many customers praised the staff for their helpfulness, professionalism, and attentiveness during the car buying process.
Sales Experience
Several reviews highlighted the ease and speed of the purchasing process, with many customers expressing satisfaction with their sales representatives.
Transparency Issues
Some customers reported experiences of misleading pricing and deceptive advertising practices, leading to dissatisfaction with the dealership.
Mixed Reviews
While many had positive experiences, there were also significant complaints regarding vehicle quality and customer service, indicating a divide in customer satisfaction.
PC
P C
Jan 5, 2026
5.0
Ivan helped me get my dream car, Scat Pack! Thank you everyone at Car Factory you guys are amazing! 10/10
AA
Ak0D_GLOXY
Jan 4, 2026
5.0
Great place simon made everything fast easy and so simple i would recommend to ANY FIRST TIME BUYERS!!!!!
AV
Ambrosia Vasquez
Jan 2, 2026
1.0
Well i hate to be the one to write a bad review but a review is always needed whether good or bad the experience is not on me. I want to say that i am very big on professionalism and representation (business wise ) if you are just a broker or just a marketing agent no matter what customer satisfaction is always key, and a lot of people do not value that when it comes to business now a days. i spoke to a young man representing this company and explained a situation of trauma dealing with a previous dealership which who i am now in a civil case with because many cars dealers' scam and this is not spoken on enough so due to past trauma with a dealership it is common as a human to be skeptical and ask more questions as well as i work hard for my money so if you are saying you can assist me with something and I'm asking detailed questions they should be no frustration from the other party being to the fact ' this is your job' i have had many bad days as a business owner but customer service is very important. Alot of people don't value service just money hungry .. be careful as a customer never let them feel like you need them more than they need your business as well. the young man kind of rubbed me off the wrong way by how he handled the situation and pretty much told me go elsewhere or deal with someone else and accused me of trying to argue when i was only trying to clarify if you tell me a certain price guaranteed then i get there its more than 1k more than what i a spoke about then that 'price is not guaranteed'. That is misleading and not accurate information to tell someone who just explained their trauma from past experience even if you are uneased as a person who represents a business you still are supposed to hold your professionalism. That shoes heartless money hungry behavior then proceeds to say ' people who usually debates he tells them it's probably not a good sign' which is false judgment and defamation of character.
JM
Javier Marmol
Dec 29, 2025
5.0
Great service from Simon!
He helped me with the purchase of my Volkswagen ID.4 and made the whole process easy and pleasant.
Highly recommended!
RB
RxS Ball
Dec 27, 2025
5.0
I came in today even tho it was a little long Eric Made Sure I got the car I wanted and for an even better deal than what I expected. Great customer service and he met every expectation I came for. Thanks once again Eric🔥🔥
Frequently Asked Questions About Car Factory Outlet Hollywood
Where is Car Factory Outlet Hollywood located?
Car Factory Outlet Hollywood is located at 5200 S. State Road 7, Hollywood, FL 33314, USA.
What are the operating hours for Car Factory Outlet Hollywood?
The dealership is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Do I need to provide proof of vaccination to visit Car Factory Outlet Hollywood?
No, proof of vaccination is not required to visit Car Factory Outlet Hollywood.
What types of vehicles does Car Factory Outlet Hollywood specialize in?
They specialize in quality pre-owned vehicles and have been serving customers since 1993.
What languages are spoken at Car Factory Outlet Hollywood?
The staff at Car Factory Outlet Hollywood speak both English and Spanish to assist customers.
How can I contact Car Factory Outlet Hollywood?
You can reach them by phone at +1 954-884-8219 or visit their website at https://search.carfactory.com/.
What nearby automotive services are available around Car Factory Outlet Hollywood?
Nearby automotive-related businesses include Special Cars Group and Elite Motors, which can provide additional vehicle options or services.
Are there dining options near Car Factory Outlet Hollywood?
Yes, nearby dining options include Pizza Ricca, Little Bella's Cheesesteaks, Milano's Pizza & Restaurant, and Jerk guy ian food truck, offering a variety of cuisines for a meal before or after your visit.
What wellness and spa services are near Car Factory Outlet Hollywood?
Customers can visit Amazing Asian Massage, Oasis Spa, or Joe's Barber Shop nearby for massage, spa treatments, and grooming services.
How can nearby places help me plan my visit to Car Factory Outlet Hollywood?
You can combine your visit with nearby attractions such as dining at Pizza Ricca or relaxing at the Oasis Spa. Also, nearby services like Metro by T-Mobile can assist with mobile needs while you're in the area.