Business Details
About
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We are a heavy duty diesel parts distribution company. We have warehouses across the U.S. in order to insure delivery within 72 hours anywhere in the contiguous United States.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Heavy Duty Kits (H.D. Kits)
13202 NW 107TH AVE, Hialeah Gardens, FL
33018, United States
Hours
Reviews
4.6
173 reviews
5 stars
152
4 stars2
3 stars2
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and helpful staff, particularly highlighting Stan and Jose for their exceptional service.
Quality Products
Customers consistently reported satisfaction with the quality of parts, noting that they often meet or exceed OEM specifications.
Shipping Issues
Several reviews mentioned problems with shipping delays and miscommunication regarding order fulfillment, leading to frustration among customers.
Pricing Concerns
While many appreciated the competitive pricing, some customers expressed dissatisfaction with unexpected price increases and additional fees during the checkout process.
Overall Experience
Most customers had positive experiences and expressed a willingness to return, although a few reported significant issues that impacted their trust in the company.
- MJMargaret Janus2 days ago5.0fast, easy, great customer service, excellent parts
- RPRyan ParkerOct 25, 20255.0Great quality gaskets, rods, bearings, and service!
- ADA DOct 22, 20255.0Heavy Duty Kits provides exceptional service and top-tier components. Their attention to detail, accurate order fulfillment, and quick turnaround times make them a trusted partner in our operations. The quality of their kits meets or exceeds OEM specifications, and customer support is always prompt and professional.
- TBTravon Butler-TaylorOct 21, 20255.0Overall great experience both times i have ordered from HD Kits’ Salesman was patient and very understanding. Gave me the best price he could so the little guy could rebuild his first truck and become one step closer to being owner op. Maybe a small gesture to some but to me it was a big help….
- BTBellmawr TruckOct 16, 20252.0Easy website to navigate and fast shipping, however, the website says "NO HASSLE RETURNS". I did need to return my purchase and was told that there would be a 25% restocking fee. I did find that condition on the FAQ section of the website. I was not aware of it while I was making the purchase. Maybe that should be posted on the "cart" before your customers make their purchase. I feel that condition was a little deceiving and definitely a hassle.
Frequently Asked Questions About Heavy Duty Kits (H.D. Kits)
What products does Heavy Duty Kits (H.D. Kits) specialize in?
Heavy Duty Kits specializes in engine rebuild kits, including rebuild kits for gaskets and engine rebuild parts, primarily for heavy duty diesel engines.
Which brands' parts are available at Heavy Duty Kits?
Heavy Duty Kits offers parts for well-known brands including Cummins, CAT, Detroit, and Mack.
What are the operating hours of Heavy Duty Kits?
Heavy Duty Kits is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:30 AM to 1:30 PM, and closed on Sundays.
Does Heavy Duty Kits offer delivery services?
Yes, Heavy Duty Kits provides delivery services and guarantees delivery within 72 hours anywhere in the contiguous United States.
Where is Heavy Duty Kits located?
Heavy Duty Kits is located at 13202 NW 107th Ave, Suite 12, Hialeah Gardens, Florida, 33018, USA.
What payment options are accepted at Heavy Duty Kits?
Heavy Duty Kits accepts American Express, Diners Club, Discover, Mastercard, and Visa.
Is Heavy Duty Kits accessible for customers with disabilities?
Yes, Heavy Duty Kits offers wheelchair accessible parking and does not require appointments, making it accessible to customers with disabilities.
Can customers pick up their orders in-store or opt for curbside pickup?
Yes, Heavy Duty Kits offers in-store pickup and curbside pickup options for customer convenience.
What nearby places can I visit when I come to Heavy Duty Kits?
Nearby places include Luxe Pet Care and LUXE Pet Services for pet grooming and daycare, and Westland Gardens Park for outdoor recreation.
Are there nearby automotive-related services I can access near Heavy Duty Kits?
Yes, you can find nearby automotive services such as Unique Trucks World for truck repair and car dealership, Limitless Automotive for car services, and Mayer Electric Supply for lighting needs.
How can the nearby Hialeah Gardens Branch Library be useful when visiting Heavy Duty Kits?
The Hialeah Gardens Branch Library is close by, providing a quiet space for customers or visitors to research or relax before or after visiting Heavy Duty Kits.