Business Details
About
Auto Body Repair
Family Tire Inc provides A/C repair and tune-ups, alignment services, brake repair and replacement, front-end suspension repair, diagnostic services, battery sales and services, and tire sales and services in Haines City, FL.
Location
Hours
Reviews
3.9
310 reviews
5 stars
198
4 stars
27
3 stars
9
2 stars
7
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about unprofessional behavior and poor service experiences.
Service Quality
Several reviews highlighted issues with service quality, including incorrect tire changes, alignment problems, and unaddressed vehicle issues.
Pricing Concerns
Customers frequently mentioned inconsistent pricing and feeling overcharged for services, leading to dissatisfaction.
Wait Times
Many customers reported long wait times for service, with some feeling that they were not prioritized appropriately.
Trust Issues
There were multiple accounts of customers feeling misled or taken advantage of, leading to a loss of trust in the business.
- JEJonathan Esquen2 days ago1.0HORRIBLE DONT WALK RUNNN!!!!!! My mom and my grandma previously got these oil changes here all the time!!! It was until i took my mom’s car to walmart to get an oil change and the technician told me the oil pan was completely stripped on a brand new 2023 nissian rouge!! We went back to them, so they can replace the oil pan since they damaged it and they “replaced it” and when we took a look they didn’t do anything… THEY ARE LAIRS. On my grandma’s car it was leaking oil because they didn’t screw the drain plug all the way and it leaked all over the place on her new 2021 Nissan Sentra! THEY EVEN TRIED SCAMMING HER FOR OLD “NEW” TIRES!!! I will never be coming here ever again. this place will do a horrible job and when they try to “fix” the situation … they won’t do anything and lie!!! We wanted to come back to ask them again to replace the oil pan but we quit trying!!! If i could give Zero Stars i would.
- LBLuis Bernal4 days ago2.0Careful with these folks. My wife went there to have tires changed and tpms sensors installed and they ended up charging $45 per sensor not including the sensor itself. They ripped us off. Now I know why they didn't want to say a price over the phone. Most places charge up to $55 including the tpms sensor.
- ANannette nievesNov 13, 20255.0Always very friendly and quick service. Will definitely recommend!
- FFFlor Ambrosio (Fambrosio)Oct 25, 20255.0This is our fifth visit; my husband always takes the car for an oil change and alignment. I brought the car today because it seems to have a leak in the power steering. I left with my kids to run errands, and in the end, my car doesn't have a fix (such a boomer), but I do appreciate the explanation and how honorable they are! Customer service is 100/10. I appreciate the treatment as I was with my kids, and they were very kind. I trust their previous services and diagnostics!
- MBMelanie BeltranOct 23, 20255.0Raul helped me really much and was sweet
Frequently Asked Questions About Family Tire Inc
What type of light mechanical work does Family Tire Inc. offer?
Family Tire Inc. provides a range of light mechanical services including oil changes, brake inspections and replacements, tire rotations, alignments, and basic suspension repairs. For a comprehensive list of services, we recommend visiting our website or contacting our shop directly.
How do I know if I need a tire repair or replacement?
A tire repair or replacement may be necessary if you experience a flat tire, notice uneven tire tread, or observe visible damage to the sidewall. We also recommend regular checks of your tire tread depth to ensure optimal performance and safety.
Can Family Tire Inc. repair all types of tires?
At Family Tire Inc., we can repair most tire punctures. However, certain types of damage, such as sidewall tears or damage to the inner lining, may require a full tire replacement. Our technicians will assess the damage and recommend the most appropriate solution.
What is the typical turnaround time for tire repairs or replacements?
The turnaround time for tire services can vary depending on the specific repair needed and our current workload. For tire replacements, the duration may depend on tire availability. Generally, we advise customers to allow between 45 minutes to an hour for most tire services.
What if I'm not happy with the repair or service I received?
Customer satisfaction is our priority at Family Tire Inc. If you are not satisfied with our service, we encourage you to contact us immediately. We offer a warranty on our repairs and are committed to addressing any concerns you may have.
What are the typical costs for basic auto repairs and tire services?
The cost of our auto repairs and tire services can vary based on factors such as the specific service required, your vehicle's make and model, and current labor rates. We always provide a written estimate before proceeding with any work to ensure transparency in our pricing.
What light mechanical services does Family Tire Inc. provide?
Family Tire Inc. offers services including oil changes, brake inspections and replacements, tire rotations, alignments, and basic suspension repairs.
How do I determine if my tire needs repair or replacement at Family Tire Inc.?
Tire repair or replacement may be necessary if there is a flat tire, uneven tread, or visible sidewall damage; regular tread depth checks are recommended for safety.
Can Family Tire Inc. repair all types of tire damage?
Most tire punctures can be repaired, but sidewall tears or inner lining damage usually require replacement; technicians will assess and advise accordingly.
What are Family Tire Inc.'s operating hours?
They are open Monday through Saturday from 8:00 AM to 4:30 PM, and Sunday from 8:00 AM to 2:30 PM.
What payment options does Family Tire Inc. accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, and Zelle.
Which tire brands are available at Family Tire Inc.?
They carry brands such as Continental, Goodyear, Firestone, Bridgestone, Michelin, Hankook, Yokohama, and several others.
What types of auto repair services does Family Tire Inc. specialize in?
Specialties include AC repair and tune-ups, brake repair and replacement, alignments, oil changes, diagnostic services, suspension, and battery services.
Where is Family Tire Inc. located?
Family Tire Inc. is located at 1295 US Highway 17 92 N, Haines City, FL 33844, USA.
Are there nearby automotive-related businesses around Family Tire Inc.?
Yes, nearby automotive-related places include U-Haul Neighborhood Dealer for truck rentals, M C Tires offering tire services, and Jrod Auto Body & Resto LLC for auto body repair.
What nearby dining options can customers visit before or after their service at Family Tire Inc.?
Customers might enjoy nearby restaurants like Fonda Rodriguez, a Mexican restaurant and specialty grocery store, and Marco's Pizza, an Italian pizza restaurant with food delivery service.
Are there convenient storage or shopping options near Family Tire Inc.?
Yes, Store 4 Less offers self-storage facilities nearby, and Family Dollar provides discount and grocery shopping options close to Family Tire Inc.