Honda of Gainesville

4.0
1597 reviews

About

Honda DealerCar DealerUsed Car DealerTruck DealerManufacturerUsed Truck DealerCar Leasing ServiceAuto Accessories StoreCar Finance and Loan Company
Welcome to Honda of Gainesville. We offer the finest selection of new Honda models and used cars in the area with the most competitive pricing and financing rates around. We also offer “hometown service.” It’s a special kind of treatment you receive the moment you walk in the door. We treat you with the courtesy and respect that you deserve.

Details

  • Credit cardAvailable
  • Wheelchair accessible entranceAvailable

Location

Honda of Gainesville
3801 North Main Street, Gainesville, FL
32609, United States

Hours

Reviews

4.0
1,597 reviews
5 stars
1,062
4 stars
143
3 stars
42
2 stars
51
1 star
299

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly salespeople like Stephen and Diana, for their helpfulness, professionalism, and ability to make the car-buying experience smooth and enjoyable.

Sales Experience

Several reviews highlighted positive experiences with the sales process, noting that staff were not pushy and respected customers' decisions.

Service Issues

Multiple customers reported negative experiences with the service department, including poor communication, unresolved vehicle issues, and dissatisfaction with service quality.

Mixed Reviews

While many customers had positive experiences, there were also significant complaints regarding misleading pricing, pressure tactics, and unprofessional behavior from some staff.
  • KG
    Kelsey Garrison
    Jan 2, 2026
    5.0
    Five stars to Ely Alagie Manneh, the best sales consultant! When we came into the dealership, he immediately made us feel welcome, and he treated us like family. He made sure we had water, coffee, and snacks, and the next day, when we came in for a scheduled repair, he bought us breakfast at Home Sweet Kitchen Cafe (which I’d also rate five stars). With the help of Ely Alagie, we found the perfect car that suits my needs and fits my budget. If you pop into Honda, tell Ely Alagie I say hi!
  • DE
    Denise Eshelman
    Dec 31, 2025
    5.0
    We really enjoyed working with Stephen Smith today. He took amazing care of us and we never felt pressured or rushed. We did not find what we were looking for today but enjoyed working with Stephen so much that we will be continuing our car search with him. Thank you Honda of Gainesville and Stephen Smith for your time and effort today.
  • AA
    Anjoli Armstrong
    Dec 22, 2025
    5.0
    I recently purchased a 2026 Civic at Honda of Gainesville and had the absolute PLEASURE of working with Stephen! He made me and my mom feel welcome and like family. From entering the dealership to driving off of the lot, Stephen was there! Being that this was my first time purchasing a car, he spent time answering questions, explaining my options, and ensuring I was comfortable with any and every decision made. I can’t thank him, and the entire team, enough for working diligently with us during the process. Wonderful experience, I will definitely recommend Honda of Gainesville to friends and family!
  • BF
    Brian Findley
    Dec 22, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Honda of Gainesville – Outstanding Experience I had an excellent experience with Honda of Gainesville, and I especially want to recognize Haley for her outstanding support throughout the entire process. I was looking for cars over the course of several months, and Haley stayed engaged the whole time without ever being pushy or overbearing. She did a great job staying in touch, making sure I was aware of options as they came up, while still giving me space to make decisions at my own pace. Anytime I had questions, Haley was always willing to answer them clearly and honestly, and she consistently provided helpful suggestions based on what I was looking for. The level of professionalism, patience, and genuine care made the experience stress-free and enjoyable.
  • HB
    Humberto Betancourt
    Dec 20, 2025
    5.0
    Stephen is the man! He makes it happen. Stephen makes it known that he is there for the customer and the customers needs. If you are looking for a great vehicle with a no nonsense and honest salesman that goes to bat for you and makes you feel like he is a representative of you rather than an interest in commission, then look no further. Stephen took care of us and went above and beyond what was expected in regards to buying a new vehicle in my experience. He even hooked me up with a insurance agent using his good name as a reference. It ended up saving me decent money ON- TOP of a great deal on a NEW CAR!!! Cash savings plus Honda of Gainesville's great warranty is a win-win THANKS Stephen.