Gainesville GMC

4.2
1339 reviews
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Business Details

2101 North Main Street, Gainesville, FL
32609, United States
(352) 201-3583
https://www.gainesvillegmc.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button

About

Mazda DealerCar Dealer

Location

Gainesville GMC
2101 North Main Street, Gainesville, FL
32609, United States

Hours

Reviews

4.2
1,339 reviews
5 stars
956
4 stars
102
3 stars
42
2 stars
36
1 star
203

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales team, particularly Chris Salter and Maddie, for their professionalism, helpfulness, and low-pressure approach.

Communication Issues

Numerous reviews highlighted poor communication and follow-through, especially regarding financing and service appointments.

Service Quality

Customers expressed dissatisfaction with service quality, citing long wait times and incomplete repairs, while some praised specific service staff for their professionalism.

Customer Care

While some customers reported positive experiences with staff being friendly and accommodating, others felt taken advantage of or misled during the purchasing process.

Management Concerns

Several reviews mentioned issues with management and overall organization, leading to frustration among customers regarding their experiences.
  • HH
    Harley Hawk
    5 days ago
    1.0
    Sold me a tesla garrentyed to have 8k fsd intact. It was a added 30 day trial. I am 70 years old disabled. Don't feel safe driving on my own due to a brain surgery leaving me with off balance . Vince was aware of all this . I have tx and my sales man as witness to this . As I needed transportation I agreed to 2 years of 99 a month fee. Was told it be to me by 18th of Dec I am now 6 calls right up to over all manager . Still nothing but excuses . Vince couldn't even be bothered to call see when promised check would get here . It was to much to ask. Now he got a missed off disabled man with a car he cant drive as fsd is expired as of tomorrow. So I'll be stuck home no wheels car and insurance payments have meeting with Americans with disability in few days.
  • JS
    John Smith
    Jan 2, 2026
    1.0
    This is no longer a GMC dealer it’s a Mazda dealer now.
  • AC
    Autumn COX
    Dec 20, 2025
    1.0
    Chris is a great salesman and very easy to work with. David in finance not so much, very rude guy doesn’t ever answer the phone will also tell you your stupid.
  • PA
    Puppup Away
    Dec 6, 2025
    1.0
    Called and made an appointment for an oil change - said appointment is scheduled for Monday and now I’m being bombarded with calls from sales about “trading in my vehicle” will not be going to my appointment for said oil change or ever using this dealership because of calls - if I wanted to trade my vehicle in I’d go see your sales department !! NO THANK YOU - will go to another GMC dealer for my oil change !!
  • KK
    KTF X KTF
    Nov 6, 2025
    5.0
    Buy a car, truck , here! Run don't walk please! Daniel, salesman was absolutely amazing from beginning to end of the sale of my new car. Ed & Breanna, get a shot out for their assistance with the process and courteous nature! Talk about rolling out the red carpet we were able to get a keep sake picture with a big present bow! ( I wanted to keep the bow lol). Thanks for making dreams come true and bringing on the adventure. Eternally grateful, Eddie & O - xoxoxo
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