Enterprise Rent-A-Car - Closed

4.0
129 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Myers, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Myers location today.

Location

Enterprise Rent-A-Car - Closed
2555 Colonial Blvd, Fort Myers, FL
33907, United States

Hours

Reviews

4.0
129 reviews
5 stars
85
4 stars
8
3 stars
8
2 stars
6
1 star
22
  • SG
    Spiros Gerekos
    Feb 24, 2021
    2.0
    Surprise #1: We are travelling in an RV. We made a reservation with Enterprise days in advance to pick up the rental car at 9am. Because of bad weather and poor driving conditions, we arrived at 1pm. We were told that because of our delay, the vehicle reserved for us was given to someone else and that we would have to wait for at least two more hours until another vehicle becomes available. Not only we were extremely unhappy and frustrated that we had to alter our plans for the day, but we were also unpleasantly surprised and upset with the clerk's rude attitude and handling of our situation. Surprise #2: We had to leave town at 6am, so we drove back to the Enterprise location to drop off the car the eve of our departure. After walking around the building multiple times, we were stunned when we realized that there is NO AFTER HOURS DROP OFF BOX at this location. Not sure what was expected of us? Leave the car unlocked with of the key in it and assume the responsibility of whatever potentially happens to the car overnight or delay our departure by 3 or 4 hours waiting for the morning crew to arrive? Not really "surprise" #3 at this point... The supervisor who listened to our concerns, agreed that the reservation was mishandled, he apologized and said that because we ended up losing half a day of rental he was going to reduce the rate. WE WERE CHARGED FULL RATE. It is fair to say that not all Enterprise locations operate at the same poor level. As a matter of fact the reason we reserved with Enterprise is because we've had positive experiences in the past. However, because of lack of consistency between locations chances are we will not risk booking with Enterprise in the future...
  • OP
    Osmany Pérez
    Jul 19, 2017
    5.0
    Everything perfect with this company!!
  • LD
    Linda Davis
    Jul 12, 2017
    5.0
    This was the best experience I have ever had in renting a car. They were very efficient and had the care waiting for me almost before I finished the paperwork. They were very pleasant and very helpful. I would use this Enterprise location for any future rental needs.

Frequently Asked Questions About Enterprise Rent-A-Car - Closed

What are the operating hours of Enterprise Rent-A-Car in Fort Myers, FL?

Enterprise Rent-A-Car in Fort Myers is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.

Where is Enterprise Rent-A-Car located in Fort Myers?

It is located at 2555 Colonial Blvd, Fort Myers, FL 33907, USA.