Business Details
About
BMW DealerUsed Car DealerCar DealerAuto Repair ShopAuto Parts Store
Pick-up and delivery options for service available. Our sales department has remote options for sales. We're committed to the health, safety, and needs of our customers. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Fields BMW of Daytona
1050 N. Tomoka Farms Rd., Daytona Beach, FL
32124, United States
Hours
Reviews
4.7
3,496 reviews
5 stars
3,145
4 stars
134
3 stars32
2 stars39
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, responsiveness, and attentiveness of the service team, highlighting specific staff members like Nicole, Paul, and Brandon for their exceptional service.
Customer Experience
Many reviews noted a welcoming atmosphere and a stress-free experience, with several customers mentioning the dealership's comfortable waiting area and complimentary food.
Communication
The dealership received positive feedback for clear communication throughout the service process, including updates and detailed explanations of work performed.
Mixed Reviews
While most feedback was positive, there were a few negative experiences related to unresolved issues and perceived unprofessionalism from certain staff members, indicating room for improvement.
- GRGina Rizzo6 days ago5.0Fields BMW in Daytona Beach, FL gets a 5+ star rating from me based on how great they are!! Keith was my service advisor and he couldn’t be any nicer. They got me in for service at the last minute and were professional and basically AWESOME. The dealership is really nice and they offer a fresh cooked breakfast and lunch. If you are in the area stop in. Their sales people are NOT pushy and they let the product speak for itself. The service techs were neat and polite. A positive experIence.
- JBJennifer Buquicchio6 days ago5.0I recently had my first oil change at Daytona BMW, and I couldn't be more impressed with the service! My husband took my car in, and he came home raving about the experience. To start, while waiting for the oil change, he was treated to a delicious full breakfast prepared by a chef. It’s not every day you find a car dealership that offers such a delightful dining experience! The staff went above and beyond at every turn. From scheduling the appointment to the friendly service we received, everything was seamless. I particularly appreciated the personalized touch of receiving a video from the mechanic, showing me the work being done on my vehicle. It gave me peace of mind and made the experience feel very transparent. Switching to Daytona BMW has been a fantastic decision, and I look forward to being a loyal customer in the future. Thank you for your outstanding service! --- Feel free to adjust any part of it to better match your voice or specific details!
- WMWinifred MulveyJan 6, 20265.0Routine oil/filter change on my beater 2011 528i, this is my second visit to Fields BMW for normal maintenance and one recall in the last year. Nicole , my Service Advisor, has been clear and concise in her description of work and vehicle inspections performed. CJ , the Service Tech , has treated my beater BMW as if it's a vintage BMW M1.. kudos to Fields BMW.
- IKIgor KaspinJan 1, 20265.0Top-notch BMW dealer offering world-class service in vehicle maintenance. Was on a road trip with my family all the way from California and I got a notification my vehicle was over due for important service as we piled on the miles and have some other things checked out for safety. From the moment I called Fields BMW of Daytona the receptionist and service representative were all very polite and professional going out of their way to help me book an appointment before we left Florida on New Year's Eve no less- BMW app had no openings for a couple more days. When we arrived to the service center we were greeted by Joseph who took in the vehicle and explained all the extra care Fields takes with customer's cars. Keith was our service representative accommodated us no problem again even being one hour late to the appointment. Keith offered extra complimentary services and vehicle maintenance under BMW that was either coming up or things I was completely unaware of like battery key fob replacement. Maintenance technician provided a clear video of all work completed. Freddy in service delivered our X7 back to us in brand new condition after such a long trip with 2 small children. All the snacks, drinks, specialty coffees, and ice cream that we enjoyed inside! They even have a chef and kitchen making hot food for everyone; never experienced this before. Our home dealer has one Starbucks machine that also makes hot chocolate lol nothing else. BMW needs to model all dealerships with service and professionalism like Fields BMW. Big thank you again to Joseph, Keith, the service technician, Freddy and the entire staff that we had the pleasure to interact with. Driving home now with the peace of mind of a well running vehicle inside and out we're so grateful.
- ARaileen ReyesDec 28, 20255.0Outstanding service every time! Brandon truly makes you feel like family. He’s fast, polite, always in a great mood, and even remembered me from my last visit. He checked in consistently and reached out quickly when my car was ready. From the moment you pull up, the entire staff is welcoming and professional. Best service I’ve ever had plus a great dealership atmosphere with good food, coffee, and positive vibes. Highly recommend Brandon and this BMW service team!
Frequently Asked Questions About Fields BMW of Daytona
What are the hours of operation for Fields BMW of Daytona?
Fields BMW of Daytona is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Fields BMW of Daytona offer vehicle service options such as oil changes and brake service?
Yes, Fields BMW of Daytona offers automotive services including oil changes and brake service.
Are there any special health and safety measures at Fields BMW of Daytona?
Yes, the dealership is committed to customer health and safety with enhanced sanitization processes, including anti-microbial vehicle treatments.
Can I schedule a service appointment online at Fields BMW of Daytona?
Yes, you can schedule a service appointment online through their reservation system.
Does Fields BMW of Daytona provide pick-up and delivery options for vehicle service?
Yes, pick-up and delivery options for service are available at Fields BMW of Daytona.
What payment options are accepted at Fields BMW of Daytona?
Fields BMW of Daytona accepts financing, checks, debit cards, and mobile NFC payments.
Where is Fields BMW of Daytona located?
Fields BMW of Daytona is located at 1050 N. Tomoka Farms Rd., Daytona Beach, FL 32124, USA.
What nearby car dealerships are close to Fields BMW of Daytona?
Nearby car dealerships include Mercedes-Benz of Daytona Beach, Gary Yeomans Honda, MINI of Daytona Beach, and Daytona INFINITI.
How can customers use nearby automotive repair and rim services when visiting Fields BMW of Daytona?
Customers can visit nearby businesses like Xpert Rim Refinishing for wheel and rim repair or auto restoration services when they need specialized automotive care not offered on site.
What attractions are near Fields BMW of Daytona that customers might want to visit before or after their appointment?
Customers might consider visiting local businesses such as the nearby Daytona Auto Mall for additional automotive shopping or explore local automotive accessory stores like Infiniti Car.