Tire Kingdom

Reviews

• WL

  Wendy LaCroix

  3 days ago
  5.0
  We were traveling from Tennessee to Florida and were struck by a piece of retread from a semi trailer tire. We came into the shop to have them take a look to make sure our car was functionally safe to drive. We did not have an appointment or anything, but they were so gracious and helpful to take us in and check it out immediately. Highly recommend you to stop here! Incredible Customer Service! Alex and his peers were just amazing!
• AM

  Alexandra Marie

  Dec 29, 2025
  5.0
  Ansley was so helpful and the best! He immediately knew how to diagnose my tire issue and found a solution immediately! He made me feel at ease during an unfortunate situation and got me in and out super fast! He runs a great shop and delegates well. Super pleased and will only go to him for my tires.
• HS

  Hi, It's Me, Stan

  Dec 28, 2025
  1.0
  ATTENTION: Mavis Corporate Team After a decade of loyalty, I regret to inform you that I will no longer be using your Boca Raton location. I have been bringing my vehicle to this location since it was Tire Kingdom, where the staff was excellent, knowledgeable, and very accommodating. However, since Mavis took over, the staff has changed, and the level of service has significantly declined. I recently brought my vehicle to the Boca location due to an ABS warning light. Ainsley (apologies if the spelling is incorrect) had my car checked, providing a list of issues that I promptly had resolved, paying over $1,400. However, the ABS warning light remained on, so I walked back into the shop and had the mechanic look at my car again, only to be told to "give it three weeks, and the light should go off." Unsurprisingly, after three weeks, the light was still on. Returning to the shop at 2:00 PM on a Wednesday, I was informed that the mechanic was not working that day and to come back another time. Despite my attempts to set up an appointment, I was told to just drop by. After several more attempts without resolution, I finally scheduled an appointment for 10:00 AM on a Saturday, arriving at 9:45 AM. Three and a half months had passed since my initial appointment, and I had to explain the issue once again. I also requested a quick check of the fluids and tire pressure as I was traveling the week of Christmas. While waiting for my car to be seen, the mechanics continued to take walk-in customers, even though I had an appointment. When my car was finally placed on the lift, I questioned why, given that a simple check of the tires and fluids could be done by raising the hood. The mechanic assured me he wanted to ensure everything was good for my upcoming trip. While waiting, the garage music was turned up to an excruciating volume, drowning out the TV in the waiting area. I even witnessed my mechanic twirling my dipstick around and dancing. I appreciate a great work environment, but not at the expense of professionalism. Several of the guys were out in the garage, laughing, shouting, dancing, as if our vehicles were of no importance. An hour later, I was informed that everything was good, but the ABS light was still on. Ainsley attempted to use the onboard diagnostic scanner to find out why, asking questions I had already answered multiple times. Clearly, he was unsure of what he was doing, as I have video of him asking other mechanics for help. He eventually told me I needed a left tire sensor for over $100, which he needed to order. When I asked to make an appointment for after Christmas, he told me to just come back. Fast forward to my drive to North Florida from South Florida. Alone, at 65 years old, I noticed my car's hood shaking on I-95 North during peak rush hour. I had to exit the highway to push the hood closed. The dancing mechanic should have ensured the hood was properly closed, as this could have been disastrous. Upon reaching Tampa, I went to another Mavis location, where the head manager checked my car and found it a quart low on oil. The Tampa location also resolved the tire sensor, and the warning light finally went out. I spent another $850 the day after Christmas. QUESTION FOR MAVIS CORPORATE: WHAT DID YOUR BOCA LOCATION DO FOR $1,400? WARNING TO PROSPECTIVE CUSTOMERS: BE CAUTIOUS OF THIS LOCATION DESPITE POSITIVE REVIEWS. FILTER THE REVIEWS AND NOTICE THE COMMON THREAD IN NEGATIVE REVIEWS: LACK OF CARE, KNOWLEDGE, ATTENTION, AND PRICE GOUGING. I’M DONE WITH MAVIS IN BOCA RATON.
• JA

  Jonathan Asher

  Dec 26, 2025
  1.0
  Went in for an oil change 10/25/25. The oil change was done very quickly which was nice but a little bit suspicious. I got my car back and as I drove away the low oil light came on. I was in a hurry to leave so I called and the person on the phone told me they had just forgotten to reset the sensor. I came in a few days later to have the sensor reset and the employees could not figure out how to reset the sensor which made me think that it was possible that my car actually was low on oil even though I just had gotten an oil change. Went to a different shop where they checked my oil and realized that the tire kingdom had actually never added new oil after draining my old oil from my tank on 10/25. Insane how terrible the service at this location is do yourself a favor and go to the one on spanish river instead. This shop is lucky I never pursued legal action for potential damages to my car.
• TQ

  Talia Quiroz

  Dec 17, 2025
  5.0
  Best Tire Kingdom in Boca! I’ve visited many Tire Kingdom locations, but by far this one is the best. I got an amazing price for all four of my tires, but what impressed me the most was the outstanding service. Kudos to Phox, Alton, and Aspen! David was also amazing—very kind and friendly. And finally, hands down to Jorge and Connor—these guys went above and beyond: extremely respectful, professional, and genuinely nice and knowledgeable. They truly provide a great experience and represent the company and store exceptionally well. I would absolutely recommend this location and will definitely be back!

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