Metropolis

Reviews

• JM

  Jim Mehus

  Oct 13, 2025
  1.0
  First time, this place was great. In and out, no problem. The second day, I couldn't get back out, until someone came to help. Great, but they didn't say why I couldn't leave. Turns out they toasted my account because I didn't ok the car driver in a text. I wasn't going to click on a link in the text. I couldn't prove it was really them. They charged me an extra $50 for this. Not using them again.
• JJ

  Justine Jasuale

  Sep 22, 2025
  1.0
  Horrible experience. Park there frequently for $6 for the first 30 minutes. One day, was there for 17 minutes and was charged $24.10 with no warning. Contacted for a refund and was told this was the correct price and I should’ve scanned the qr code after entering to see the current rates (even though the rate posted at the entrance clearly said $6). They gave me a refund after I pushed back and said this was predatory bait-and-switching pricing. Clearly, they don’t care about the consumers AT ALL. This is a continuous problem at this garage and others across the country (look up the cases in Houston, they are involved in a class-action lawsuit for it right now). I submitted a complaint to the BBB to ask them to update the sign and they still won’t. Keep saying they care about transparency but clearly they don’t if they have every excuse in the book to not update their signage.
• ET

  Eduardo Teran

  May 31, 2025
  1.0
  I'm in Houston, and I got a notification that I park here. They "only" charged me 0.99 but the fact that they can do that it's a crime. Metropolis parking sucks!
• MP

  Megan Pijaca

  May 27, 2025
  1.0
  No stars…. If I could give minus stars I would. $24.10 was charged for less than 15 minutes, ran into Filomena’s to pick up an order….. totally ridiculous,

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