Metropolis in Washington, DC, offers convenient parking solutions for your visit to the capital city. Our parking garage provides a secure and accessible location to park your vehicle while you explore the vibrant surroundings. With Metropolis, you can trust in our reliable services to enhance your urban experience.
I’d like to give 0 out of 5. When I dropped off my car with the Valet at the Cambria hotel, they told me about the digital valet ticket that they sent me via text and said that I could request the car using that. They suggested to do so about 15 min before I needed the car so they would have time to go get it. This morning, I requested my car at 10:30 using the digital valet, it showed that they were getting my car. I went downstairs at 10:45 and they had no idea I'd requested it. I showed them my digital valet and they seemed utterly confused. They then asked what kind of car, so I told them a Hyundai Kona. Then a couple of minutes later they came back out to me with two Hyundai car keys with two different valet tags, neither of which matched the number on my digital valet card, and which were identical (as all are if they were made around the same time). They asked me, “which of these is yours" to which I said "I don’t know they’re the same, shouldn’t you know which is which??". The fact that they have an electronic system but actively do not use it despite telling customers to do so is insane, and the service is essentially nonfunctional as a result. They then asked me what color my car was, I said white, and at that point I truly felt like there was a 50/50 shot of me ever seeing my car again. They eventually brought my car, and then they repeatedly inquired if I was sure this was my car, as if they thought I was stealing it when I could have listed the license plate or even the bumper stickers if they'd asked. This was the worst valet service I've ever used. I will not be staying here again.
What services does Metropolis offer in Washington, DC?
Metropolis offers convenient, secure, and accessible parking solutions in Washington, DC, providing a reliable location to park your vehicle while exploring the city.
Where is Metropolis located?
Metropolis is located at 129 Q Street, Washington, DC, 20024, United States.
What are the operating hours of Metropolis parking garage?
Metropolis parking garage is open 24 hours a day, 7 days a week.
What payment options are accepted at Metropolis?
Metropolis accepts American Express, MasterCard, and Visa for payment.
Is it possible to reserve a parking spot at Metropolis in advance?
Yes, you can make a reservation for parking at Metropolis through their online reservation link available on spplus.com.
How can I contact Metropolis customer care?
You can contact Metropolis customer care via email at customercare@spplus.com or by calling +1 240-618-7855.
Are there any nearby restaurants where I can dine after parking at Metropolis?
Yes, nearby dining options include RowHouse, which serves seafood and has a bar, Perch SW Rooftop Lounge known for its cocktails, and Indian restaurants like Lucky Kabob and Swaad Palace.
What nearby hotels can I stay at when using Metropolis parking garage?
The Cambria Hotel Washington DC Navy Yard Riverfront is a nearby hotel where you can stay when parking at Metropolis.
Are there places to exercise or gyms near Metropolis?
Yes, gyms near Metropolis include District CrossFit, Black & Red Barbell Club, Invictus Fitness, and D.C. United sports club and recreation venue.
What nearby landmarks or historical places can customers visit after parking at Metropolis?
Customers can visit nearby landmarks such as Vermeer and the James C. Dent House, both offering cultural and historical experiences.