Business Details
About
Auto Body ShopAuto MaintenanceAuto Repair ShopAuto Body Repair
Olender's Body Shop Inc provides collision repair, autobody repair, Refinish and mechanical services to the Vernon and Rockville, CT area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
276 reviews
5 stars
241
4 stars
14
3 stars2
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their communication and support throughout the repair process.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs, often noting that their vehicles looked like new after service.
Timeliness
Several reviews mentioned timely completion of repairs, with many customers receiving their vehicles back sooner than expected.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding communication issues and dissatisfaction with specific repairs.
Value for Money
Customers appreciated fair pricing and transparency in estimates, often noting that the final costs were lower than initially quoted.
- JPJessica Palliardi5 days ago5.0Over the last 20 years, any time I've had an auto accident, I've brought my cars to Olenders. Just recently, a deer ran into my car and Olenders seamlessly completed an estimate, scheduled my car, and repaired it beautifully. The customer service was top notch. It is a pleasure doing business with Olenders.
- JJJRuNov 10, 20255.0Better than new work coming out of this place. These people are total professionals and experts in their field. I brought my vehicle to them to fix a botched up job by both Strong's Auto in South Windsor and Action Glass in East Windsor. And, boy did they fix it. They had to remove/reinstall the windshield, repair the metal-surround supporting the windshield, prime and paint it. The work they did was absolute perfection all around. I was so pleased. They came highly recommended and now I see why. I was told the work they do brings the vehicle back to brand new condition and that is the truth. After my experience with the above-mentioned garages, you truly learn to appreciate a garage of this caliber and the cost becomes irrelevant. You definitely get what you pay for and this garage deserves and earns every penny they earn. Thank you, Mike Abbott for your professionalism and patience with me as I know I was pretty upset with the terrible work the previous garages had done. You never once gave me the impression that my behavior was inappropriate. Olender's has real humans with heart and pride in their work. Refreshing.
- MWMatthew WillisOct 15, 20255.0If you need a repair, you need Olenders. Fast, thorough, honest and done right.
- DWDavid WelchOct 10, 20255.0Olender's completed exceptional work on my damaged vehicle! They are professional, organized, informative, communicative, supportive, and caring - EXCEPTIONAL from greeting me in the office to comprehensive explanation of the repair process, beginning to end. Dan, especially, was incredible - taking extraordinary time to walk me through the entire repair process including the insurance intricacies. Awesome! Thank you, Olenders!
- MDMaggie DowOct 7, 20251.0Brought my brand new Mercedes in and they took over 2 months on my car wouldn’t call me for updates and had no care that I was 20 hours away from home when I got into the accident… they said they “cleaned” the car for me and it come back dirtier than when it got brought in. My white leather seats were brown from them and the ice cream spill that happened in the accident they said they were going to clean was done half ass. There was ice cream still all over the floor mat and all over the carpet. My trunk is now messed up and it wasn’t before I brought it. They were recommended to me which is why I went with Olender’s. Would not recommend to anyone else.
Frequently Asked Questions About Olender's Body Shop Inc.
Do you offer any warranties?
We provide a lifetime warranty on our collision repairs. Please note that this warranty is non-transferable and applies only to the original recipient of our services.
Do I need to get an estimate for my insurance company?
If you're working with an insurance company, it's advisable to obtain an estimate. This helps streamline the claims process and ensures proper coverage for your repairs.
Do you do mechanical repairs?
We offer mechanical repair services exclusively at our 704 Talcottville Rd location. For all other locations, we focus on collision and body work repairs.
What kind of warranty do you offer on collision repairs?
We provide a lifetime warranty on our collision repairs, which is non-transferable and applies only to the original recipient of our services.
Is it necessary to get an estimate for my insurance company before repairs?
Yes, obtaining an estimate is advisable when working with an insurance company to streamline the claims process and ensure proper coverage for your repairs.
Do you perform mechanical repairs at all your locations?
Mechanical repair services are offered exclusively at our 704 Talcottville Rd location; other locations focus on collision and body work repairs.
What are your regular business hours?
Our business hours are Monday through Friday from 8:00 AM to 5:00 PM; we are closed on Saturdays and Sundays.
What payment options do you accept?
We accept cash, check, Discover, MasterCard, and Visa.
Are your facilities wheelchair accessible?
Yes, we have a wheelchair-accessible entrance, parking, and restroom facilities.
Do you require appointments for services?
Yes, appointments are required for our services.
Which brands do you service or partner with?
We work with brands including NAPA AutoCare Center, GM, Nissan, Ford, Honda, and Toyota.
How can nearby motorcycle dealerships like Indian Motorcycle of Hartford assist me when visiting Olender's Body Shop?
If you need motorcycle services or parts, nearby dealers like Indian Motorcycle of Hartford or Scranton Powersports LLC are convenient to visit before or after your auto repairs at Olender's.
What local amenities near Olender's Body Shop might I explore while waiting for my vehicle?
You can visit nearby places such as Vernon Vintage Vinyl for music and shopping, Timeless Chocolate cafe for refreshments, or enjoy beauty services at Rainbow Nails.
Are there any real estate services close to Olender's Body Shop?
Yes, Vernon Garden Apartments and Boynton Realty LLC are nearby, which can be helpful if you're considering local housing or real estate options while visiting.