Mazda DealerUsed Car DealerCar DealerOil Change Service StationAuto Repair Shop
Modern Mazda is your trusted Mazda dealership in Thomaston, CT, conveniently located at 68 Waterbury Rd. We proudly offer a diverse selection of new and used Mazda vehicles, professional auto service, and flexible financing solutions. From sales to service, we’re dedicated to providing a high-quality automotive experience you can rely on.
Customers consistently praised the sales staff for being knowledgeable, friendly, and attentive, making the car-buying process smooth and enjoyable.
Customer Service
Many reviews highlighted the exceptional customer service, with staff going above and beyond to address questions and concerns, creating a welcoming atmosphere.
Transparency
Several customers appreciated the transparent communication regarding pricing and vehicle features, contributing to a stress-free buying experience.
Vehicle Quality Issues
Some customers reported issues with vehicle cleanliness and inspection processes, indicating a need for improvement in vehicle preparation before delivery.
Overall Satisfaction
The majority of customers expressed high satisfaction with their purchases and recommended the dealership to others, indicating a strong overall positive impression.
JC
Jason Caulfield
Sep 3, 2024
5.0
I found the dealership and sales person A Zhovkly were very professional and reasonable to work with. Angela was very knowledgeable on the products and options available. Also wanted to understand ours requirements in order to better match the car.
Of course their job is sell a car with "extras" but at no time during our disucssions did I feel that this was overbearing or stressful. Angela created an environment that was open and allowed us to conclude on a purchase farily quickly. And their price was fair (I did compare to other locations as well)
KM
Kim McClellon
Dec 27, 2023
5.0
Abbey was my product consultant and I couldn’t have asked for a more friendly, or knowledgeable person than her! She took all of the apprehension and concern away from me in buying a brand new car. I bought a 2024 Mazda, CX 30 and I love everything about it! I can’t say enough! This was my first brand new car purchase, and my first Mazda ever, but Abbey and Modern Mazda have a lifetime customer in me!
CW
Carmela Westcott
Apr 28, 2019
5.0
My new CX 5 transmission blew with only 14,000 miles. They took my car in and gave me a loaner for almost a week while we waited for a new transmission to be delivered. Repair department is always very helpful and professional. Thanks!
JL
Joseph Leveille
May 24, 2018
5.0
Just purchased a 2018 Mazda CX-5 from Modern Mazda. My sales rep, Jose Medina was wonderful. He took the time to give a very detailed and personalized tour of several vehicles which led me to the CX5. It was Jose's great service that influenced me to make the confident decision to purchase the CX5. Overall, I am happy and excited with my new car.
Modern Mazda is located at 68 Waterbury Rd, Thomaston, CT 06787, USA.
What brands of vehicles does Modern Mazda specialize in?
Modern Mazda specializes in Mazda vehicles.
What are the operating hours of Modern Mazda?
Modern Mazda is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
What services does Modern Mazda offer?
Modern Mazda offers a diverse selection of new and used Mazda vehicles, expert auto services including oil changes and repairs, and flexible financing options.
How can I schedule a service appointment at Modern Mazda?
You can schedule a service appointment online at https://www.modernmazda.com/service/schedule-service/.
What payment options are accepted at Modern Mazda?
Modern Mazda accepts cash, checks, contactless payments, Discover, Mastercard, Visa, and offers financing options.
Does Modern Mazda have an online presence on social media?
Yes, Modern Mazda is on Facebook at https://www.facebook.com/ModernMazdaThomaston/ and on Instagram with the handle @modern_mazda.
What nearby facilities can I visit for convenience or refreshments before or after visiting Modern Mazda?
Nearby you can visit Cumberland Farms for convenience shopping and coffee, Tony's Coffee Express for a cafe experience, and Epicure Pizza for dining.
Are there nearby automotive service and dealership options near Modern Mazda?
Yes, nearby automotive options include Mazda USA, Prime Sales Auto Dealers, and Minit Mart which offers automotive retail services.
Where can I find nearby financial and everyday service locations around Modern Mazda?
Nearby, you can find Citizens ATM for banking services and H&R Block for financial services.