Modern Mazda

4.8
1202 reviews

About

Mazda DealerUsed Car DealerCar DealerOil Change Service StationAuto Repair Shop
Modern Mazda is your trusted Mazda dealership in Thomaston, CT, conveniently located at 68 Waterbury Rd. We proudly offer a diverse selection of new and used Mazda vehicles, professional auto service, and flexible financing solutions. From sales to service, we’re dedicated to providing a high-quality automotive experience you can rely on.

Details

  • DeliveryAvailable
  • Accepts checksAvailable

Location

Modern Mazda
68 Waterbury RD, Thomaston, CT
06787, United States

Hours

Reviews

4.8
1,202 reviews
5 stars
1,102
4 stars
39
3 stars
10
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales staff for being knowledgeable, friendly, and attentive, making the car-buying process smooth and enjoyable.

Customer Service

Many reviews highlighted the exceptional customer service, with staff going above and beyond to address questions and concerns, creating a welcoming atmosphere.

Transparency

Several customers appreciated the transparent communication regarding pricing and vehicle features, contributing to a stress-free buying experience.

Vehicle Quality Issues

Some customers reported issues with vehicle cleanliness and inspection processes, indicating a need for improvement in vehicle preparation before delivery.

Overall Satisfaction

The majority of customers expressed high satisfaction with their purchases and recommended the dealership to others, indicating a strong overall positive impression.
  • JC
    Jason Caulfield
    Sep 3, 2024
    5.0
    I found the dealership and sales person A Zhovkly were very professional and reasonable to work with. Angela was very knowledgeable on the products and options available. Also wanted to understand ours requirements in order to better match the car. Of course their job is sell a car with "extras" but at no time during our disucssions did I feel that this was overbearing or stressful. Angela created an environment that was open and allowed us to conclude on a purchase farily quickly. And their price was fair (I did compare to other locations as well)
  • KM
    Kim McClellon
    Dec 27, 2023
    5.0
    Abbey was my product consultant and I couldn’t have asked for a more friendly, or knowledgeable person than her! She took all of the apprehension and concern away from me in buying a brand new car. I bought a 2024 Mazda, CX 30 and I love everything about it! I can’t say enough! This was my first brand new car purchase, and my first Mazda ever, but Abbey and Modern Mazda have a lifetime customer in me!
  • CW
    Carmela Westcott
    Apr 28, 2019
    5.0
    My new CX 5 transmission blew with only 14,000 miles. They took my car in and gave me a loaner for almost a week while we waited for a new transmission to be delivered. Repair department is always very helpful and professional. Thanks!
  • JL
    Joseph Leveille
    May 24, 2018
    5.0
    Just purchased a 2018 Mazda CX-5 from Modern Mazda. My sales rep, Jose Medina was wonderful. He took the time to give a very detailed and personalized tour of several vehicles which led me to the CX5. It was Jose's great service that influenced me to make the confident decision to purchase the CX5. Overall, I am happy and excited with my new car.

Frequently Asked Questions About Modern Mazda

Where is Modern Mazda located?

Modern Mazda is located at 68 Waterbury Rd, Thomaston, CT 06787, USA.

What brands of vehicles does Modern Mazda specialize in?

Modern Mazda specializes in Mazda vehicles.