Customers generally praised the staff for being friendly and helpful, though some reported issues with service responsiveness and thoroughness.
Pricing Issues
Several customers expressed dissatisfaction with rising membership costs and unclear pricing structures, leading to cancellations.
Wash Effectiveness
Mixed reviews on wash quality; while some found it effective, others reported issues with cleanliness and damage to their vehicles.
Customer Experience
Positive feedback on the overall experience, including free vacuums and the convenience of the location, but some noted frustrations with equipment malfunctions.
Communication
Customers highlighted a lack of communication regarding service changes and wash options, leading to confusion and dissatisfaction.
CM
Craig M
5 days ago
2.0
Twenty bucks for not drying completely probably too expensive. No mat washer either
I contacted support as recommended and essentially am just providing them a long survey response. Was expecting a discount or something…
JR
Jesus Ramirez
6 days ago
5.0
I give Sofie 5 stars she was nice, friendly, professional and understanding. Great car wash, works wonders!
DE
David E
Dec 4, 2025
1.0
It's on "touch less" car wash site and app, but it's NOT toothless!
ST
Steven Tortorella
Nov 13, 2025
1.0
Used Credit card to wash and rise car myself. Usually use quarters. Used 2 minutes to wash and two minutes to rinse. $4 total . Was charged $9.99 twice on my credit card
DD
DW
Oct 19, 2025
5.0
Donovan was incredibly patient and clearly a hard worker. Thank you again for all your help going above and beyond.