Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
1303 North Academy Blvd, Colorado Springs, CO
80909-3313, United States
Hours
Reviews
4.0
282 reviews
5 stars
179
4 stars
38
3 stars
9
2 stars
9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting employees like Ginger and Mike.
Service Quality
While many reviews noted excellent service and quick turnaround times, there were also complaints about mistakes in service, such as incorrect tire installations and poor communication.
Pricing Issues
Several customers expressed concerns about high prices and perceived overcharging for services, with some feeling that they were not getting value for their money.
Appointment Management
Multiple reviews mentioned issues with appointment scheduling, including lost appointments and long wait times, indicating a need for better management of customer bookings.
Mixed Experiences
Overall, experiences varied widely, with some customers having outstanding service while others reported significant frustrations, particularly regarding repairs and diagnostics.
- ILIngrid LechnerSep 28, 20255.0Huge shout-out to Jordan and Jim at the Goodyear on North Academy Blvd! We had driven down from Northern Colorado to visit our mom, and the night before we noticed one of our new tires was low. We topped it off, but before heading home we checked again and saw it had dropped 5 psi. Not wanting to risk the two-hour drive, we pulled into Goodyear and asked if they could quickly add some air. Jordan not only filled the tire, but when I mentioned it might have a slow leak, he offered—without an appointment—to check it out. He found a screw in the tire and suggested we see if his team could squeeze in a repair. Even though the shop was clearly busy, they made space to take care of us. As we waited, we watched technician after technician helping customers with professionalism, courtesy, and genuine care. Even our dog was welcomed inside to wait with us, which made the experience that much more thoughtful. That same care was extended to us: they didn’t just top off the tire; they made sure we could drive home safely. Thanks to Jordan, Jim, and the whole Goodyear team, we made it back without worry. We are officially lifelong Goodyear customers because of their above-and-beyond service!
- TPTess “Nimaura” La PlanteAug 28, 20254.0Everyone at Goodyear has always been super nice and helpful
- JSJeanine SmithJul 15, 20255.0I've been bringing my vehicles here for years. Service is always impeccable. Ginger is always friendly and accommodating!
- SSStevenJul 15, 20255.0Ginger was amazing! Very knowledgeable and friendly! Will keep coming back to this location because the service can’t be beat!
- EGEvan GreenbergJun 30, 20255.0Great experience, service was fast and friendly, would definitely recommend
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store offering tire sales, automotive repairs, and oil change services.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 1303 North Academy Blvd, Colorado Springs, CO 80909-3313, USA.
What are the opening hours for Goodyear Auto Service?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:30 PM, and closed on Sundays. Holiday hours vary, with closures on November 27 and December 25, and shorter hours on December 24 and 31.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment methods does Goodyear Auto Service accept?
Goodyear Auto Service accepts American Express, cash, check, Discover, Mastercard, and Visa payments.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online at Goodyear Auto Service?
Yes, you can make an appointment online through their reservation website.
What nearby places can I visit around Goodyear Auto Service?
Nearby you can visit Palmer Park, a local landmark with outdoor activities, or enjoy comedy and drinks at Loonees Comedy Corner bar.
Are there convenient dining options near Goodyear Auto Service?
Yes, nearby dining options include Arby's for fast sandwiches and Wendy's for burgers and quick meals, both close to Goodyear Auto Service.
Where can I find entertainment near Goodyear Auto Service?
You can enjoy entertainment at Avanti Ballroom, a dance school and theater, or check out live music production at Scotty Christ Records nearby.