Goodyear Auto Service

4.0
282 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
1303 North Academy Blvd, Colorado Springs, CO
80909-3313, United States

Hours

Reviews

4.0
282 reviews
5 stars
179
4 stars
38
3 stars
9
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting employees like Ginger and Mike.

Service Quality

While many reviews noted excellent service and quick turnaround times, there were also complaints about mistakes in service, such as incorrect tire installations and poor communication.

Pricing Issues

Several customers expressed concerns about high prices and perceived overcharging for services, with some feeling that they were not getting value for their money.

Appointment Management

Multiple reviews mentioned issues with appointment scheduling, including lost appointments and long wait times, indicating a need for better management of customer bookings.

Mixed Experiences

Overall, experiences varied widely, with some customers having outstanding service while others reported significant frustrations, particularly regarding repairs and diagnostics.
  • IL
    Ingrid Lechner
    Sep 28, 2025
    5.0
    Huge shout-out to Jordan and Jim at the Goodyear on North Academy Blvd! We had driven down from Northern Colorado to visit our mom, and the night before we noticed one of our new tires was low. We topped it off, but before heading home we checked again and saw it had dropped 5 psi. Not wanting to risk the two-hour drive, we pulled into Goodyear and asked if they could quickly add some air. Jordan not only filled the tire, but when I mentioned it might have a slow leak, he offered—without an appointment—to check it out. He found a screw in the tire and suggested we see if his team could squeeze in a repair. Even though the shop was clearly busy, they made space to take care of us. As we waited, we watched technician after technician helping customers with professionalism, courtesy, and genuine care. Even our dog was welcomed inside to wait with us, which made the experience that much more thoughtful. That same care was extended to us: they didn’t just top off the tire; they made sure we could drive home safely. Thanks to Jordan, Jim, and the whole Goodyear team, we made it back without worry. We are officially lifelong Goodyear customers because of their above-and-beyond service!
  • TP
    Tess “Nimaura” La Plante
    Aug 28, 2025
    4.0
    Everyone at Goodyear has always been super nice and helpful
  • JS
    Jeanine Smith
    Jul 15, 2025
    5.0
    I've been bringing my vehicles here for years. Service is always impeccable. Ginger is always friendly and accommodating!
  • SS
    Steven
    Jul 15, 2025
    5.0
    Ginger was amazing! Very knowledgeable and friendly! Will keep coming back to this location because the service can’t be beat!
  • EG
    Evan Greenberg
    Jun 30, 2025
    5.0
    Great experience, service was fast and friendly, would definitely recommend

Frequently Asked Questions About Goodyear Auto Service

What type of services does Goodyear Auto Service offer?

Goodyear Auto Service is a full-service tire and automotive repair store offering tire sales, automotive repairs, and oil change services.

Where is Goodyear Auto Service located?

Goodyear Auto Service is located at 1303 North Academy Blvd, Colorado Springs, CO 80909-3313, USA.