Enterprise Rent-A-Car

3.8
511 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Colorado Springs, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Motor City Dr. location today.

Location

Enterprise Rent-A-Car
940 Motor City Dr, Colorado Springs, CO
80905, United States

Hours

Reviews

3.8
511 reviews
5 stars
295
4 stars
62
3 stars
17
2 stars
18
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and unprofessional behavior.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior bookings and lack of communication regarding their status.

Vehicle Quality

There are complaints about the condition of the vehicles, including issues like expired tags and unclean interiors, alongside positive remarks about the cleanliness and performance of some rentals.

Efficiency

Some customers appreciated the quick check-in and check-out process, while others faced delays and poor handling of their rental needs.

Staff Recognition

Several employees received commendations for their exceptional service, indicating that individual staff members can significantly enhance the customer experience.
  • EC
    Ernest Corona
    Nov 4, 2025
    5.0
    Awesome staff
  • JE
    Jeffrey Elston
    Sep 22, 2025
    5.0
    Sasha & Matthew are the best!!
  • DH
    Dave Hampton
    Sep 10, 2025
    5.0
    Very efficient check in and return. Engaged with 3 staff members who were all very pleasant and helpful. Car worked great and the team took all steps to make sure we were properly set up. Definitely will be our go-to rental spot in CO Springs
  • MC
    Matthew Cowins
    Sep 3, 2025
    1.0
    This is the worst branch manager I’ve dealt with in 20 years of renting for enterprise. They will still your money and laugh in your face. This is not a good location for business.
  • GA
    Greg Adkison
    Aug 28, 2025
    1.0
    Would give zero stars if possible. Firstly, didn’t have the car we reserved. Then were so late delivering the car to the Broadmoor, that we just had to cancel it and get an Uber. We almost missed our appointment on the railway to Pikes Peak.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Colorado Springs?

Enterprise Rent-A-Car in Colorado Springs is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.

Where is the Enterprise Rent-A-Car located in Colorado Springs?

The address is 940 Motor City Dr, Colorado Springs, CO 80905, United States.