Enterprise Rent-A-Car

4.0
508 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Colorado Springs, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Nevada Avenue location today.

Location

Enterprise Rent-A-Car
4325 North Nevada Ave, Colorado Springs, CO
80907, United States

Hours

Reviews

4.0
508 reviews
5 stars
312
4 stars
54
3 stars
36
2 stars
20
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees providing excellent service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty interiors and malfunctioning cars.

Reservation Issues

Customers reported problems with vehicle availability and reservation accuracy, leading to frustration and dissatisfaction.

Insurance Claims

There were multiple complaints regarding the handling of insurance claims, with customers feeling misled or unfairly charged for damages.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about rude staff and poor management, indicating inconsistency in service quality.
  • DH
    Don H
    Oct 29, 2025
    5.0
    Just like my experience in Denver, the service was fast and dealing with drop off of the car was smooth sailing. Highly recommend this team to take care of any future car rental needs.
  • RB
    Robyn B.
    Oct 17, 2025
    5.0
    Always the best customer service.
  • JD
    Jim Donald
    Oct 11, 2025
    5.0
    I chose Enterprise because I needed to be picked up. Also should have booked online earlier in the day because when I got there around 3:30, they were out of cars. Still they set me up with one, I made it up to Denver in time for a show, dropped the car off the next afternoon and they were kind enough to drive me back to work. Thank you all for your exemplary customer service.
  • 88
    88happytrails
    Oct 2, 2025
    5.0
    The team at the Nevada location are always amazing to work with. I am bad at remembering names, but I think it is Tyler who has helped me on many occasions and has been extremely helpful! I really appreciate the great support from your team!
  • SK
    Steven klioze
    Sep 23, 2025
    5.0
    Great team here. They worked with Travelers and had a car ready for me the day after I filed my insurance claim. They answered all of my questions, were patient, and informative throughout the whole process. Great experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Colorado Springs?

Enterprise Rent-A-Car offers a wide range of vehicles, including cars, vans, luxury cars, and trucks to meet various rental needs.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

The location is open Monday through Friday from 7:30 AM to 6:00 PM.