Enterprise Rent-A-Car

4.0
258 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Colorado Springs, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Colorado Springs location today.

Location

Enterprise Rent-A-Car
803 W Colorado Ave, Colorado Springs, CO
80905, United States

Hours

Reviews

4.0
258 reviews
5 stars
172
4 stars
20
3 stars
14
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Joe and other team members for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including cars that smelled of cigarettes or had mechanical problems.

Reservation Issues

Customers reported problems with reservations, including not having the reserved vehicle available and miscommunication regarding charges.

Pickup/Drop-off Experience

While some customers had positive experiences with pickup and drop-off services, others faced significant delays and lack of communication.

Pricing Transparency

There were complaints about unclear pricing, particularly regarding fuel service options and unexpected charges.
  • SS
    Summer
    Nov 14, 2025
    5.0
    Awesome friendly service. The blonde guy (think he’s the manager) is super kind and fast. Will rent from here again!
  • JB
    J Bo
    Nov 7, 2025
    5.0
    Jaden was amazing! Had trouble with a car with low tire pressure and he helped me out even though I was from out of town. Such a great experience!
  • SW
    Susan Wiseman
    Oct 12, 2025
    4.0
    Enterprise is great since there is no mileage limit. I had a rental due to being rear ended this time and the rental had a flat tire which I get happens but turns out all the tires needed to be replaced which is not okay. I did not have to pay but itdid cost me a day of pay.
  • DM
    Debra McNeil
    Oct 8, 2025
    5.0
    This location on Colorado Blvd in Colorado Springs is GREAT! The staff are always very helpful, understanding, caring and treat me like a person - not a dollar sign. The vehicles are always clean and in great running order. If there's a glitch with my order I know I can count on them to let me know. Always professional and takes care of the customer!
  • AH
    Ann Marie Herbert
    Oct 7, 2025
    5.0
    Excellent customer service by Joe. He made sure I got the type of I needed ! Return was easy peasy. Once again. Thanks Ronnie!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Downtown Colorado Springs?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to meet your needs.

What are the operating hours of Enterprise Rent-A-Car in Colorado Springs?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, and closed on Saturdays and Sundays.