Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Colorado Springs today.
Location
Hours
Reviews
4.7
1,355 reviews
5 stars
1,203
4 stars
36
3 stars14
2 stars13
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Jeremiah, Kelvyn, and Jolyn.
Honesty
Several reviews noted the honesty of the service, with technicians advising customers against unnecessary repairs and providing accurate assessments.
Efficiency
Customers appreciated the quick service and timely completion of repairs, often mentioning fast turnaround times for oil changes and other services.
Negative Experiences
A few customers reported negative experiences, including aggressive behavior from staff and feeling taken advantage of, particularly regarding upselling and misdiagnosis.
Quality of Work
Overall, many reviews indicated satisfaction with the quality of repairs and maintenance performed on vehicles, with specific mentions of brake and alignment services.
- JAJohn Anderson5 days ago5.0Got us in for a last minute oil change before they closed. Excellent customer service. Pierce and Jolyn was awesome at this location! This is the reason I bring my business to brakes plus!
- TTTiffany Thompson5 days ago5.0Did great. Didn't take long at all. Explained everything that needed to be done very thoroughly! Definitely will be using this place again anytime it's needed!
- MPMark J. PlattenNov 17, 20255.0I had some noise coming from the rear of my wife's vehicle. Since I rarely drive it, I wanted to make sure there wasn't an issue ith brakes or bearings. After a test drive with Maurice and an inspection, he assured me that the bearings were good and the pads were at 80% and the noise was likely coming from a the warped rotor that the previous owner didn't change out when they replaced pads. I appreciate the honesty and integrity that the team displayed today. It is refreshing and I really appreciate Maurice's assurance that my vehicle was safe for my wife and that I could choose to replace the rotor now or at a later date. No pressure, which I respect.
- MMMary Lou ManchenNov 15, 20251.0Warning senior women. Do not use brakes plus. I was threatened. On the phone. Staff lied about a timeline. They treated me like I was not going to pay my bill. And brakes they put in less than a year ago..malfunctioned?? Now I have to pay for someone to check the work that was done. So I feel safe in my car. Terrible experience.
- JZJulie ZbornikNov 10, 20255.0"I had a great experience at Brakes Plus on Abbot Lane. Jolyn, Pierce, and Damien were very friendly and explained everything clearly. The tech Maurice was great at knowing what to look for. They were able to get me in quickly and did a complete inspection efficiently. I'm very happy with the service, and highly recommend them."
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Colorado Springs offer?
Brakes Plus offers wheel alignment, brakes, oil change, suspension services, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, among other auto repair and maintenance services.
Where is Brakes Plus located in Colorado Springs?
Brakes Plus is located at 740 Abbot Ln, Colorado Springs, CO 80905, USA.
What are the operating hours for Brakes Plus in Colorado Springs?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and Easter.
How can I make a reservation or find more information about Brakes Plus Colorado Springs?
You can visit their website at https://www.brakesplus.com or make a reservation via https://www.brakesplus.com/stores/colorado-springs/co/0131/ .
What payment options are accepted at Brakes Plus in Colorado Springs?
Brakes Plus accepts American Express, Cash, Discover, Financing, Mastercard, and Visa.
Are there any nearby automotive-related businesses around Brakes Plus?
Yes, nearby automotive businesses include Discount Tire, NAPA Auto Parts, BC Auto Repair, and another Brakes Plus location.
Which nearby places around Brakes Plus could I visit for pet-related services?
Nearby pet-related places include the Humane Society of the Pikes Peak Region, El Paso County Animal Control, Quick-Tag, and VetIQ Petcare if you need veterinary or animal shelter services.
Where can I find places to eat near Brakes Plus in Colorado Springs?
Nearby restaurants include Texas Roadhouse and Sonic Drive-In if you want to grab a meal before or after your vehicle service.
Are there any convenient services near Brakes Plus for fueling or quick shopping?
Yes, there is a Shell gas station with a convenience store and car wash, as well as several Walmart locations nearby for shopping needs.
How does Brakes Plus accommodate customers looking for financing or special deals?
Brakes Plus offers financing options and special deals such as $99 brake specials and oil change specials to provide affordable quality auto services.