Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Austin Bluffs Parkway in Colorado Springs, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Colorado Springs, CO or call us at (719) 531-9611.
Details
- Curbside pickupAvailable
Location
AutoZone Auto Parts
4125 Austin Bluffs Pkwy, Colorado Springs, CO
80918, United States
Hours
Reviews
4.4
510 reviews
5 stars
337
4 stars
99
3 stars
26
2 stars
14
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior from certain employees.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to assist customers with their automotive needs, often going above and beyond to provide solutions.
Product Availability
Customers expressed frustration over the lack of certain auto parts in stock, with some stating that they were unable to find what they needed.
Store Environment
The store is generally described as clean and welcoming, though some customers noted instances of staff being unprofessional.
Positive Experiences
Many customers shared positive experiences, particularly with specific employees who provided exceptional service, leading to a strong recommendation for the store.
- AUAfro UnkNov 6, 20255.0Walked in the door and Dylan wasted no time asking me what I needed, proceeded to look up all the parts and found me a bundle deal to save me money, went and grabbed everything for me and got me out the door in 5 minutes. Solid customer service that’s too often hard to find anywhere these days. I’ll certainly be coming back to this location from now on.
- KBKen BrewerOct 19, 20251.0Not sure where the 4.4 star ratings come from. Girl was sitting on a parts cart. Gave me the code reader and told me to do it myself because she couldn't figure out how to run it. They also could not warranty my battery. They didn't seem to care or know how. Its clearly a autozone battery, they couldn't bring up my battery warranty info. I could tell them what store I bought it at and when. But it was clearly over there head. They could not or would not just go off the battery date code. Made no effort to call the other store. Made a excuse that there manager would have to do it, but could not tell me when he would be in, they said he floats in and out. Nothing. They had no drive or direction. Just piss poor customer service. I am calling corporate to get my battery warranty. They also had a tough time looking up a oil filter for my truck. Apparently thats a tough one also. Sales person was checked out i guess. Where i come from these people would be fired. Maybe since it was on Sunday I got the Z team.
- ALAngelo LujanOct 6, 20255.0I love this store they always have what I need or can have it ordered for me within a few days max, lots of familiar faces every time I go in and the staff is always respectful, kind, and helpful
- WSWilliam SowleSep 16, 20255.0Helpful staff and they had what I needed.
- AMAlly martinAug 30, 20251.0Ayden derby, manager, told my boyfriend it would be 3 hours to charge a motorcycle battery when the website states it can be charged in under an hour, also gave him a rude look when the battery was dropped off, we then proceeded to sit and wait across the street for over an hour while it then started to rain while we waited for the battery, it was also placed under the wrong name and phone number and incorrect tag when the battery was picked up once it was “conveniently ready” when we called to check to see. Very poor customer service from a manager.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Colorado Springs?
AutoZone Auto Parts in Colorado Springs is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products can I find at AutoZone Auto Parts on Austin Bluffs Parkway?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands are available at the AutoZone Auto Parts store in Colorado Springs?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can reach customer service by calling (719) 531-9611 or emailing customer.service@autozone.com.
Where is AutoZone Auto Parts located in Colorado Springs?
It is located at 4125 Austin Bluffs Parkway, Colorado Springs, CO 80918.
What nearby services can I find around AutoZone Auto Parts at Austin Bluffs Parkway?
Nearby you can find The UPS Store 1073 for shipping services, Brakes Plus for automotive repairs, and Advance Auto Parts for additional auto supplies.
Are there any nearby dining options I can visit before or after shopping at AutoZone?
Yes, nearby dining options include Wienerschnitzel for hot dogs and casual meals, and Waffle House for breakfast and brunch.
What nearby medical and health services are accessible near the AutoZone Auto Parts location?
You can find Concentra Urgent Care, EmergiCare hospital, and Optimism Eye Wear + Care for health and medical needs close to AutoZone.
Does the AutoZone location have any competitor auto parts stores nearby?
Yes, Advance Auto Parts is a nearby competitor offering automotive parts and accessories in the area.