AutoZone Auto Parts

4.5
207 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Baptist Rd in Monument, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monument, CO or call us at (719) 481-6829.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
705 W Baptist Rd, Colorado Springs, CO
80921, United States

Hours

Reviews

4.5
207 reviews
5 stars
144
4 stars
37
3 stars
11
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, making it convenient for their automotive needs.

Management Issues

Some reviews highlighted concerns about the new manager's performance, with reports of unprofessional behavior and poor customer service.

Positive Experiences

Numerous customers shared positive experiences, particularly with specific employees who provided exceptional service and support.

Inconsistent Service

While many praised the service, there were also complaints about inconsistent experiences, including unhelpful staff and incorrect part orders.
  • JS
    Jon Spence
    Nov 13, 2025
    5.0
    Great employees !
  • DL
    Dick LaBrayere
    Oct 18, 2025
    4.0
    Windshield wipers. The replaced a wiper that was two weeks old and performing poorly, free of charge. My go to place for auto parts and batteries.
  • CC
    Chase
    Oct 13, 2025
    4.0
    Left a negative review previously about my starter being mishandled and difficulties with staff. After having a bad experience with Orielly’s, I decided to give Autozone another shot. I think they have really turned things around. They have some new management and a lot of really helpful employees not. Super happy with the way I’ve been treated the last month or so working with them. Good job guys!
  • WK
    Wade Klein
    Sep 22, 2025
    3.0
    Use the store fairly often and find that a couple of the guys are pretty knowledgeable/helpful but usually cringe at the Loud head banger music which is so distracting it has to cost them $ in sales. Can't believe the manager allows it!
  • JC
    James Carter
    Sep 14, 2025
    1.0
    I asked this guy to come help me figure out, which is usually gone because I can look at it multiple times and I can’t figure out which outlet it is for a few and he told me go out there and just pull the fuses and figure it out yourself today is September 14 at 10:20 AM I do not respect how he told me that Nike just didn’t wanna do it. Where did they just cut me off?

Frequently Asked Questions About AutoZone Auto Parts

What are the hours of operation for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 8:00 AM to 8:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.