Advance Auto Parts

4.1
563 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3784 E Pikes Peak Ave in Colorado Springs offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3784 E Pikes Peak Ave, Colorado Springs, CO
80909, United States

Hours

Reviews

4.1
563 reviews
5 stars
316
4 stars
121
3 stars
54
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Justin, Michael, and Asmodeus.

Product Availability

Customers appreciated the store's ability to find specific parts and products, often noting that they had items in stock that other stores did not.

Mixed Experiences

While many reviews were positive, there were several complaints about rude employees and poor service, indicating inconsistency in customer experiences.

Pricing

Some customers found the prices to be competitive and appreciated the price matching policy, while others felt certain items were overpriced.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • AM
    Allen Mayfield
    Nov 2, 2025
    1.0
    We had something pre-ordered, and they were already supposed to have it. Pulled and my wife had to go in which is fine. But we actually ended up spending another 1015 minutes getting the product that we already paid for online. And there was another employee in there.Just taking stock instead of helping customers.
  • LP
    L Paige-Trujillo
    Oct 29, 2025
    5.0
    I recently came in for a new battery and new wipers. I was greeted when I walked in the door by a young man (Justin). Justin helped me figure out what battery I needed and wipers. Justin installed the new battery and wiper blades on my vehicle. The customer service was excellent and Justin was very knowledgeable. Thank you for the great customer service!
  • JB
    Jo Bucket
    Oct 29, 2025
    5.0
    The taller black gentle men, i believe his name is Justin… he has out standing customer service! he deserves a raise! That young gentleman help me and my grandson get all the parts we needed for my 1987 chevy monte carlo… i had to send this review on my grandsons page because i don’t understand the internet! That Justin guy deserves a raise!
  • XV
    Xzavier Vigil
    Oct 27, 2025
    1.0
    These people are rude and I asked if they got any dash kits when I seen some this dude told me he don’t got none and said go to car toys 👎
  • KS
    Kim Sease
    Oct 18, 2025
    1.0
    I didn't get my income tax money 💰😔💔 because I got laid off 📴 and fired because I didn't have a job coach My job coach abandoned me 😭🙏 don't believe in hopes dreams it might crash in your favor 🙏💋 don't even get a job like this or else they will hurt you 💔😭😢 Believe in Jesus and get a good job 👍😭🙏 Believe in the Bible don't believe in false hope

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*