Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
This Safelite location has closed.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
209 reviews
5 stars
132
4 stars
16
3 stars
6
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and difficulty reaching the shop, often being redirected to automated systems.
Quality of Work
While some technicians received praise for their work, several customers experienced issues with improper installations and damaged vehicles.
Appointment Issues
Numerous reviews highlighted problems with scheduling, including last-minute cancellations and incorrect parts leading to multiple visits.
Staff Professionalism
Some staff members were noted for their friendliness and professionalism, but overall experiences varied significantly.
Overall Experience
Customers expressed frustration with the overall service, citing inefficiencies and a lack of accountability from the company.
- JBJonathan BondOct 21, 20252.0Whilst replacing my windscreen, they managed to cut through all the cables to the cameras above the windscreen. They eventually fixed it - but not the experience I was expecting.
- AZAli ZahabiMay 12, 20255.0They were courteous and the did the job right the first time. This location is gernelly very busy, make sure to schedule ahead of time.
- EEEMay 23, 20221.0Outrageously expensive compared to competition. Was quoted $1200, got it done for $750 elsewhere.
- SCStephanie CarvajalMar 7, 20205.0I was able to book an appointment for the next day and I received very professional service. I was there for a short amount of time and the glass was replaced quickly and very well. They worked directly with my insurance, I only payed the deductible and they charged the insurance directly for the rest. Also the man replacing the glass was super friendly. He even vacuumed the inside of the car to ensure no broken glass was left behind. Thank you!
Frequently Asked Questions About Safelite AutoGlass (CLOSED)
Is the Safelite AutoGlass location at 110 Chestnut St in Redwood City open?
This Safelite location has closed and is no longer operating at 110 Chestnut St, Redwood City.
What services did the Safelite AutoGlass location formerly at Redwood City provide?
Safelite offered auto glass installation and repair, windshield chip and crack repair, power window repair, same-day service, and insurance paperwork processing among other auto glass services.
What types of auto glass products were available at this Safelite store?
Products included auto glass, windshields, car door glass, truck glass, van glass, glass cleaner, and wiper blades with a national lifetime warranty.
What payment options were accepted at Safelite AutoGlass in Redwood City?
Payment methods accepted included American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages were supported at the Safelite AutoGlass location in Redwood City?
The location supported English and Spanish languages for customer service.
Does this Safelite location require appointments and offer online estimates?
Yes, appointments were required and the location offered online estimates for services.
Is there wheelchair accessible entrance available at this Safelite location?
Yes, the location had a wheelchair accessible entrance.
Which nearby beauty salons are close to the Safelite AutoGlass location in Redwood City?
Nearby beauty salons include Anabel’s Beauty, Mery's Beauty Salon and Services, Maribel's Beauty Salon, and Languren's and Lizett Beauty Salon, ideal for customers seeking grooming services before or after visiting Safelite.
What automotive repair options are available nearby the Safelite AutoGlass location?
Nearby automotive repair shops include Ben’s Auto Tech, Chestnut Auto Repairs & Towing, SS Customs, Brake and Alignment Automotive, and B and D Automotive Center, offering various vehicle maintenance and repair services.
Are there convenient dining or retail options near the former Safelite location in Redwood City?
Yes, customers can visit nearby places such as McDonald's for fast food, Cricket Wireless for mobile phone needs, and Rent-A-Center for retail shopping.