Business Details
About
Parking Garage
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Hours
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- 9W993 WaySep 19, 20251.0SHOCKING HOW HORRIBLE THIS COMPANY’S SYSTEM IS.
- JDJason D.S.Jun 19, 20251.0Misleading, Unethical, and a Terrible Experience We canceled our parking reservation through the Neighbor app on March 3rd, assuming the cancellation would be properly processed. Months later, we discovered that the subscription was still active on the Metropolis app and continued charging us without our knowledge or consent. The complete lack of synchronization between Neighbor and Metropolis is unacceptable. Since we signed up and canceled through Neighbor, Metropolis should have been notified. There was no clear instruction that we needed to cancel on both platforms. This oversight led to several months of unauthorized charges — a serious failure in system design and user communication. To make matters worse, the garage falsely advertises 24/7 access. When we arrived at 8 PM on a Sunday to retrieve our car, the garage was locked. We were unable to access our vehicle, had to pay for a hotel, and wait until the next day just to get the car out. Absolutely terrible experience from start to finish. Misleading claims, fraudulent charges, zero communication, and no accountability.
Frequently Asked Questions About Metropolis
What is the name and category of this business?
The business is named Metropolis and it is a Parking Garage.
Where is Metropolis located?
Metropolis is located at 3000 S Robertson Blvd, Los Angeles, CA 90034, USA.
What are the operating hours of Metropolis?
Metropolis is open 24 hours every day of the week.
What payment methods are accepted at Metropolis?
Metropolis accepts American Express, MasterCard, and Visa for payments.
How can I contact Metropolis for customer care?
You can reach Metropolis customer care by calling +1 856-485-9703 or emailing customercare@spplus.com.
Does Metropolis have an online presence or website?
Yes, Metropolis can be found on Facebook at https://www.facebook.com/721303807723792 and their website is https://parking.com/national/lot/m-3000-s-robertson?utm_source=Yext&utm_medium=Yext&utm_campaign=Yext-CA.
Are there any discounts or special offers available for parking at Metropolis?
Yes, you can visit https://nycparking.spplus.com/yext?utm_source=featuredmessage&utm_medium=locallistings&utm_campaign=q3yext for parking information and discount coupons.
What nearby dining options are close to Metropolis?
Nearby dining options include Court Deli, which is a delicatessen, sandwich shop, and restaurant, as well as Air Gourmet, an American restaurant and caterer, and Larder Baking Company, a bakery and smoothie juice bar.
Are there educational institutions near Metropolis?
Yes, nearby educational institutions include Everest College West Los Angeles and Alexander Hamilton High School, as well as KlassTutoring for test preparation and tutoring services.
What nearby automotive services can customers find near Metropolis?
There are several nearby automotive services including Le Mans Auto Body, Caliber Collision, National Robertson Mobile car wash and gas station, Shell gas station, Chevron Station Los Angeles, EZ Lube, Auto Chek, and Star Auto Check for emissions and repairs.