Metropolis

1.0
2 reviews

Hours

Reviews

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2 reviews
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  • 9W
    993 Way
    Sep 19, 2025
    1.0
    SHOCKING HOW HORRIBLE THIS COMPANY’S SYSTEM IS.
  • JD
    Jason D.S.
    Jun 19, 2025
    1.0
    Misleading, Unethical, and a Terrible Experience We canceled our parking reservation through the Neighbor app on March 3rd, assuming the cancellation would be properly processed. Months later, we discovered that the subscription was still active on the Metropolis app and continued charging us without our knowledge or consent. The complete lack of synchronization between Neighbor and Metropolis is unacceptable. Since we signed up and canceled through Neighbor, Metropolis should have been notified. There was no clear instruction that we needed to cancel on both platforms. This oversight led to several months of unauthorized charges — a serious failure in system design and user communication. To make matters worse, the garage falsely advertises 24/7 access. When we arrived at 8 PM on a Sunday to retrieve our car, the garage was locked. We were unable to access our vehicle, had to pay for a hotel, and wait until the next day just to get the car out. Absolutely terrible experience from start to finish. Misleading claims, fraudulent charges, zero communication, and no accountability.

Frequently Asked Questions About Metropolis

What is the name and category of this business?

The business is named Metropolis and it is a Parking Garage.

Where is Metropolis located?

Metropolis is located at 3000 S Robertson Blvd, Los Angeles, CA 90034, USA.