RV Service & Repair at Camping World

Reviews

• RH

  Rick Hixon

  Jul 28, 2025
  5.0
  This location is no longer Lazy Days RV — it’s now Camping World at their new site in Surprise. I brought my RV in for engine and generator service but showed up a day early by mistake. Crystal in Service went out of her way to get me in early, and I really appreciated that. The woman in Parts was just as helpful. At the end of the day, a store is only as good as its team — and this one delivered. I’ll be back.
• JP

  Jim Phelps

  Dec 2, 2024
  1.0
  WORST EXPERIENCE EVER – DO NOT USE LAZY DAYS FOR SERVICE Lazy Days lives up to their name—complete negligence and zero communication. On 8/2, I brought my RV in for several issues: Safety inspection Oil change & chassis lube Fridge not working Slide malfunctioning Dash A/C stuck on defrost I was assured by Tracy, the service advisor, it would be ready by 8/16 for my trip. I started calling on 8/9 for updates, leaving messages for the service department, service manager, and regional manager. No one returned my calls. Frustrated, I showed up on 8/13. Tracy claimed the work was complete but never contacted me to review the repairs or costs before proceeding. While upset, I reluctantly paid and took my RV home. The next morning when doing my pre-trip inspection, I discovered: A gasoline smell in my RV garage which caused me to look further into the repairs Lazy Days completed. What I found was beyond pathetic. Sway bar links hanging loose (a major safety hazard!) Chassis lube not done despite being charged for it Tech notes on invoice "needed sway bar repairs" were never communicated to me After days of unanswered calls, I canceled my vacation and finally reached the regional manager, who promised the service manager would call me the next day. That call came four days later. I returned the RV and added new issues to be addressed: Propane leak Water leak Generator not working Once again, I was met with silence. I had to show up in person to get updates. When I picked it up, I discovered: They double-charged me for repairs from the first visit Dash A/C was still not fixed Slide issue remained unresolved Propane leak persisted Generator issue was ignored Water leak continues. no change Ultimately, I had to fix the dangerous sway bar links myself. Lazy Days’ negligence and lack of communication not only ruined my vacation but also put my family's safety at risk. Their service is beyond unprofessional—it's reckless. Avoid them at all costs!
• JB

  Joel Bram

  Nov 18, 2024
  4.0
  Nice people but NO DUMP STATION. Prices were a bit high!
• EB

  E. B.

  Jun 29, 2024
  5.0
  Lead technician was a nice, and knowledgeable guy. Did explain they were a shorthanded, and wasn’t sure if he could get to me in a reasonable timeframe. Told me he was looking at a month, or so, in the future before he could get to me. Will return… hopefully by that time they will have hired more techs.

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