Customer Service
Leola received numerous commendations for her exceptional customer service, with many customers highlighting her friendliness and helpfulness.
Staff Performance
Several employees, including John and Vester, were praised for their courteous and attentive service, contributing to a positive customer experience.
Car Wash Quality
While many customers appreciated the cleanliness and effectiveness of the car wash, there were complaints about inconsistent wash quality, with some customers reporting their cars were not cleaned properly.
Membership Issues
There were significant concerns regarding billing practices, with multiple customers reporting duplicate charges and poor customer service in resolving these issues.
Facility Condition
Customers noted the cleanliness and functionality of the facility, particularly the vacuums, which received positive feedback.