Business Details
About
Tire Shop
Location
Hours
Reviews
4.8
906 reviews
5 stars
833
4 stars
24
3 stars7
2 stars9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Chris and Marcos, for their helpfulness and professionalism, while others reported negative experiences with rudeness and unprofessional behavior.
Service Speed
Customers had mixed experiences regarding service speed; some appreciated the quick service, while others expressed frustration over long wait times.
Product Quality
Feedback on tire quality was mixed, with some customers satisfied with their purchases, while others reported issues with tire performance and safety.
Payment Flexibility
Several customers appreciated the flexible payment plans offered, which helped them manage costs effectively.
Overall Experience
While many customers had positive experiences and would recommend the business, there were notable complaints about customer service and product issues that affected overall satisfaction.
- KKKristanOct 17, 20254.0I appreciate the payment plan option because since I drive for doordash it's really hard to come up with a whole lump sum of money to get brand new tires. And they were more than willing to work with me and they told me I could make daily payments every single day that adds up to my weekly payment that's due at the end of each week which is very very flexible. The only thing I did not like was with quick service being advertised I waited nearly what felt like three or four hours but in reality it was still only 2 hours give or take and I just wanted to go home and I felt like they were dragging their feet and the owner had to tell the employees to get up and start working because I guess they were sitting on their behind so that kind of threw me off but overall I'd give four out of five stars other than waiting for so long for my tires this store I would recommend it to anybody still even after waiting that long. I kind of felt like I was family while I was there.
- CSChelsea “Ms Mae” StewartSep 30, 20255.0The manager Chris is the best always takes care of his customers!! I would definitely refer friends to get the hottest rims and tires for their ride. You Rock Chris!! Thank you
- VTVicente TorresSep 22, 20255.0Cris is always a big help!! Great customer service..
- LELucille EllisSep 13, 20255.0Marcos is definitely the person to go too, great CUSTOMER SERVICE, definitely takes care of his customers. Also the crew was amazing working extra hard to make sure we walked out satisfied. Thank you so much Marcos!!
- MMMandy MaeSep 2, 20251.0I’ve never written a review like this before, but what happened to me deserves to be called out publicly. Someone mistakenly used my personal phone number on an application at this business — and instead of handling the situation professionally, I was harassed, cursed at, and treated like absolute garbage over the phone by the manager Chris Jordan? When I explained that I had nothing to do with the application and that they had the wrong person, I was met with hostility, aggression, and pure disrespect. The manager made me feel incompetent, humiliated, and talked to me like I was a criminal or liar — all over a mistake I had nothing to do with. He was rude, unprofessional, and completely out of line. At one point, he even cursed at me, as if that was remotely acceptable behavior. Let me be clear: I didn’t walk into this business, I didn’t apply for anything, and I didn’t deserve to be verbally abused by someone who clearly has no idea how to treat people with basic human decency. If this is how the manager handles a simple misunderstanding, I can’t imagine how customers are treated. Avoid this place at all costs. No one deserves to be spoken to the way I was — especially not over something that wasn’t even my fault.
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the payment program at RAW Wheels & Tires work?
RAW Wheels & Tires offers a Buy-It-Today or 9-Month (41 Weeks) Early Purchase Option, allowing up to 9 months to pay off wheels and tires at the cash price. They also have a Rent-To-Own program with up to 82 weeks to pay, offering a 50% discount on the remaining balance if paid off early after 9 months.
What factors determine the cost of wheels and tires at RAW Wheels & Tires?
Prices depend on size and finish. As a major retailer, RAW Wheels & Tires offers competitive cash prices and flexible payment plans including 9-Month Early Purchase and Rent-To-Own options.
Can I choose to either purchase or rent-to-own just one tire or wheel?
Yes, RAW Wheels & Tires allows customers to purchase or rent-to-own any quantity from a single tire or wheel to larger orders with flexibility in product choice.
What documents or items do I need to bring to qualify for the Rent-To-Own program?
You need to provide proof of employment (paystub), vehicle insurance, vehicle registration, driver's license, proof of address (utility bill), and five references to qualify for Rent-To-Own.
How does the referral program at RAW Wheels & Tires work?
You earn $50 towards your account for every friend you refer who becomes a customer and opens a rent-to-own agreement. There is no limit to referrals, and you must be an active customer in good standing.
What are the operating hours of RAW Wheels & Tires in Chandler, AZ?
The store is open Monday to Friday from 10:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
How can nearby Rent A Wheel or Rent-A-Tire shops assist me when visiting RAW Wheels & Tires?
Nearby shops like Rent A Wheel and Rent-A-Tire offer additional tire repair and automotive parts services, providing convenient options should you need quick service or parts while visiting RAW Wheels & Tires.
Where can I grab a meal near RAW Wheels & Tires after my visit?
Church’s Texas Chicken and Dairy Queen are nearby fast food options where you can enjoy a quick meal before or after your visit to RAW Wheels & Tires.
Are there automotive service providers close to RAW Wheels & Tires?
Yes, Auto Action, Saguaro Motors, and Gear Head Automotive & Transmissions are nearby automotive dealers and repair shops that can assist with vehicle services.
How can nearby convenience stores like 7-Eleven help when visiting RAW Wheels & Tires?
7-Eleven nearby offers convenience for snacks, fuel, or drinks, making it easy to grab essentials while managing tire and wheel needs at RAW Wheels & Tires.