Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Bryce, Colby, and Owen.
Cleanliness
While some customers appreciated the cleanliness of the facility, others reported issues with soap residue left on their vehicles after washes.
Service Quality
There were mixed reviews regarding the quality of the car wash itself, with some customers expressing dissatisfaction over incomplete washes and the need for re-washes.
Employee Performance
Several employees received commendations for their service, but there were also complaints about rudeness from some staff members, particularly in management.
Membership Experience
Some customers enjoyed the membership benefits and found value in the services, while others expressed frustration with the changes after the business transition.