Ford of West Memphis

4.4
678 reviews

About

Ford Dealer
At Ford of West Memphis, we are dedicated to providing our community with exceptional automotive experiences. As a premier Ford dealer in West Memphis, AR, we offer a comprehensive selection of new and Certified Pre-Owned Ford vehicles, and we’re also here to handle all your Ford maintenance needs. Our knowledgeable team is committed to helping you find the perfect car for sale that fits your lifestyle and budget, and they’ll serve you with complete professionalism and care. Choose Ford of West Memphis for quality Ford truck sales, reliable auto service and transparent new and used car financing. We’re a local Ford dealership that truly understands your needs.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible restroomAvailable

Location

Ford of West Memphis
2400 North Service Road, West Memphis, AR
72301, United States

Hours

Reviews

4.4
678 reviews
5 stars
524
4 stars
62
3 stars
19
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive throughout their experience.

Service Efficiency

Customers frequently noted the quick turnaround times for service and repairs, often being in and out faster than expected.

Sales Experience

Several reviews highlighted positive experiences with sales staff, particularly mentioning their professionalism and customer-oriented approach.

Mixed Reviews on Pricing

While some customers appreciated the upfront pricing, others expressed concerns about unexpected costs and pricing discrepancies.

Delivery and Pickup Service

The pickup and delivery service was frequently mentioned as convenient and well-executed, enhancing the overall customer experience.
  • TT
    tanya parishes t.
    1 day ago
    5.0
    My experience was great. The salesman Brendan was extremely attentive to my needs. The process was fast and efficient. I would recommend them to anyone seeking to purchase a vehicle.
  • TT
    TOSHA TUCKER
    Jan 4, 2026
    5.0
    I am a thrilled, proud owner, dream drive, stress-free, perfect fit, great investment, smooth process, and highly recommend.
  • AA
    Angel
    Jan 1, 2026
    5.0
    the people were really nice and helped pick the perfect car for me! Would recommend to anyone… love my new car and a huge thanks to everyone who made this possible!
  • NC
    Nick Coulter
    Dec 29, 2025
    5.0
    I have been a Ford of West Memphis customer for over 25 plus years. Mike and his team will treat you right every visit. Fast service. Honest answers. Consistent communication. I trust them with every vehicle I own and always recommend them to friends and family.
  • CB
    Cornisha Brown
    Dec 26, 2025
    5.0
    Y’all I can’t thank my salesman Brendan enough. My husband and I went vehicle browsing and ended up leaving with not 1 but 2 vehicles. This was by far the most easiest car purchasing experience we’ve ever had! Brendan was super sweet and very customer oriented. When he contacted us he kept us updated on everything from beginning to end. We absolutely love Brendan and we’ll definitely be using him from here on out. He made us feel so welcome and his customer service and communication is EVERYTHING. Not only did we gain 2 cars, we gained a family member also BRENDAN. This man was literally heaven sent to be a salesman. Call there now yall. Don’t wait! Go purchase your ride with Brendan.

Frequently Asked Questions About Ford of West Memphis

What types of vehicles does Ford of West Memphis offer?

Ford of West Memphis offers a comprehensive selection of new and Certified Pre-Owned Ford vehicles.

What are the service options available at Ford of West Memphis?

They provide full Ford maintenance services including oil changes and repairs with a professional and knowledgeable team.