Business Details
About
Ford Dealer
At Ford of West Memphis, we are dedicated to providing our community with exceptional automotive experiences. As a premier Ford dealer in West Memphis, AR, we offer a comprehensive selection of new and Certified Pre-Owned Ford vehicles, and we’re also here to handle all your Ford maintenance needs. Our knowledgeable team is committed to helping you find the perfect car for sale that fits your lifestyle and budget, and they’ll serve you with complete professionalism and care. Choose Ford of West Memphis for quality Ford truck sales, reliable auto service and transparent new and used car financing. We’re a local Ford dealership that truly understands your needs.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
641 reviews
5 stars
492
4 stars
60
3 stars
19
2 stars
10
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the service quality, highlighting promptness, efficiency, and helpful staff.
Customer Care
Many reviews noted the friendly and accommodating nature of the staff, with specific mentions of excellent communication and personalized service.
Convenience
The pickup and delivery service was frequently mentioned as a major convenience, making it easier for customers to manage their vehicle maintenance.
Sales Experience
While many had positive experiences with sales staff, there were some complaints regarding transparency and pricing during vehicle purchases.
Mixed Experiences
A few customers reported negative experiences, particularly related to vehicle repairs and trade-in processes, indicating inconsistency in service.
- MKMykal KnightenNov 10, 20255.0Thanks for picking up vehicle!!Great service!!!
- EHEricka HarrisNov 6, 20251.0They can't be trusted. They lied about the tags being included, and when I got to the tag place, I owed $903. I'll never shop with them again. I'm really disappointed in how this situation played out. So, be careful before signing paperwork – make sure you understand what's included.
- RCRobert CandellaNov 6, 20254.0I had a great experience with Connie & the team at West Memphis ford. I had an unusual situation but they work with me on my trade & financing & made it happen. Thanks to all of the team
- CWcharles whiteOct 31, 20251.0I'll make this short & sweet. If you pass another dealership in route to Ford of West Memphis, shop at those dealerships instead.
- PHPam HarrisonOct 29, 20255.0I really appreciate the pick up service and delivery, as I work and have no one to help me.
Frequently Asked Questions About Ford of West Memphis
What types of vehicles does Ford of West Memphis offer?
Ford of West Memphis offers a comprehensive selection of new and Certified Pre-Owned Ford vehicles.
What are the service options available at Ford of West Memphis?
They provide full Ford maintenance services including oil changes and repairs with a professional and knowledgeable team.
What are the dealership's operating hours during weekdays?
Ford of West Memphis is open Monday to Thursday from 8:30 AM to 7:00 PM, and Friday from 8:30 AM to 6:00 PM.
Is Ford of West Memphis open on Sundays?
No, Ford of West Memphis is closed on Sundays.
Does Ford of West Memphis offer any financing options?
Yes, Ford of West Memphis offers transparent new and used car financing options to fit your budget.
Is the dealership accessible for customers with disabilities?
Yes, Ford of West Memphis has wheelchair accessible seating and restrooms to accommodate customers with disabilities.
Can I get my car serviced and repaired at Ford of West Memphis?
Yes, they provide reliable auto service and repairs including oil changes.
How can I reach Ford of West Memphis for inquiries?
You can contact Ford of West Memphis by phone at +1 870-735-9800 or visit their website at https://www.fordofwestmemphis.com/.
Are there accommodation options nearby if I am visiting Ford of West Memphis from out of town?
Several hotels and motels are nearby, including Homegate Inn & Suites, Rodeway Inn, Econo Lodge, Motel 6, and Americas Best Value Inn West Memphis, providing convenient lodging options.
If I am arriving by bus, which nearby station should I look for?
The Tornado Bus Company station is located near Ford of West Memphis, making it convenient for bus travelers to reach the dealership.
Are there dining options close to Ford of West Memphis where I can eat before or after my visit?
Yes, nearby dining options include Las Margaritas, a Mexican restaurant and bar, Perkins American Food Co., and Blanes at the Radisson.