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About
Auto Body RepairAuto Body ShopAuto MaintenanceAuto Detailing ServiceAuto Glass ShopWindshield Repair
Bob Maloney Collision Center is a renowned auto body repair shop based in Pea Ridge, Arkansas. With over 25 years of experience in the industry, they provide comprehensive collision repair services for all types of vehicles, including cars, trucks, and SUVs. Our highly skilled and certified technicians use state-of-the-art equipment and the latest techniques to restore vehicles to their pre-accident condition. We offer a range of services, including collision repair, dent removal, frame straightening, painting, and more. The team at Bob Maloney Collision Center is committed to delivering top-quality workmanship, exceptional customer service, and fast turnaround times.
Location
Hours
Reviews
4.8
166 reviews
5 stars
156
4 stars
3
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting excellent communication throughout the repair process.
Quality of Repairs
The quality of work received high marks, with many customers noting their vehicles looked like new after repairs.
Timeliness
Many reviews mentioned repairs being completed ahead of schedule, with efficient service and timely updates on progress.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the shop to others.
Areas for Improvement
A few reviews indicated issues with communication and repair quality, suggesting that consistency in service could be improved.
- HSHeather Shockley4 days ago5.0I recently used Bob Maloney Collision in Pea Ridge and had the best experience. They were friendly, fast, did great work, and communicated awesome! They will definitely be my first stop if I ever need body work again!
- KMKevin Mccarter4 days ago5.0Great service and detailed weekly updates were provided by the team. Easy to work with
- TMTaylor MillsNov 14, 20255.0Courtney was absolutely amazing. She was super helpful and answered all my questions. My repairs were done super fast. I highly recommend stopping here for your repairs!!
- JGJune GallowayNov 5, 20255.0The communication throughout the repair process was phenomenal. I was notified with each step. Repairs were completed almost a week ahead of expected date and my car looks beautiful again!
- TDTom DeeringOct 23, 20255.0Fantastic customer service as well as repairs to my vehicle! Repairs completed a week before the estimated due date! Christian, Courtney were very kind, caring, professional, and understanding! Adeline was the best part of all! I would highly recommend recommend Bob Maloney Collision for repairs!
Frequently Asked Questions About Bob Maloney Collision of Pea Ridge
What should I do in case I’m in an accident?
Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:
1. Stop your vehicle. If you drive away, you could be charged with a “hit and run.”
2. If you are blocking traffic in a dangerous place, pull off to the side of the road or into a well-lit parking lot.
3. Contact the authorities. Try to assess the scene if anyone else is hurt. Otherwise, wait for the ambulance and/or police.
4. Turn off your engine and wait for assistance.
5. Be courteous to all parties.
6. If you suspect the other driver may be drunk, do not confront him or her. Tell the police and let them handle the situation.
7. Make sure you are as calm as possible before making any statements or talking to the police.
8. Take photos before you leave the scene.
9. Avoid making statements about responsibility to the other driver, witnesses, police or anyone else. Do not state that you are at fault, even if you think you may have caused the accident.
10. Contact your insurance company once you are calm and have gathered pertinent information. They will likely interview you on the spot and request photos.
11. Acquire a copy of the police report.
12. Call us for assistance with repairs to your vehicle.
What should I do after an accident?
Here are some tips for dealing with the aftermath of an accident.
1. Do not drive your car if it is unsafe. If you can safely drive your vehicle, bring it to us as soon as possible.
2. If you cannot operate your car, truck or SUV, call us and we can tow your vehicle.
3. Remember that you have the right to go to the repair shop of your choice. Your insurance company or the other drivers insurance cannot require you to go to a particular repair shop.
4. Differences in repair estimates are common. It is your vehicle, you deserve the highest quality repairs. Read the fine print and consider carefully before you accept the lowest repair estimate.
What if my insurance company says I have to get three estimates or that I have to go to another shop and meet with their adjuster?
Tell them NO and you are dropping your car off at the shop of your choice to get repaired and the adjuster can inspect your car there with the bodyshop manager. It is your car and you have the right to get your car fixed where you want. We work for you, not the insurance company.
Can you communicate with my insurance company to work out the details?
Absolutely. We take care of the estimate and notify you when the vehicle can go in for service. Most times, the insurance company will pay us directly so you don’t have to worry about payment. You will likely have to pay a deductible depending on your insurance. Contact us today to learn more about the process.
I need my car back ASAP. How can you get me back on the road?
Once we write your estimate, it is approved and you authorize us to begin work, we will set up a time line and let you know when your vehicle will be ready. It may take a few days in order to deliver the best work. If you need to get back on the road before then, we will be happy to set up a rental car for you, and in many cases can communicate with your insurance company to handle the payment.
How do I know that I am getting the best service?
We know what we’re doing and consistently offer the very best customer service. Our technicians also continue their education in the automotive arena, consistently learning about the latest innovations in body repair. The technicians here are I–CAR trained and ASE Certified. These credentials ensure that you get quality repairs by knowledgeable automotive professionals.
Do you charge for estimates?
No. We provide free estimates as a courtesy to our customers.
Do I need to make an appointment for an estimate?
Estimates are written during normal shop hours. While an appointment is not required, it is a good idea to check ahead. You can get an online estimate on our website https://bobmaloneycollision.com/
Are the repairs guaranteed?
Yes. We provide a written guarantee of workmanship and a lifetime warranty on all auto body repairs and painting.
What should I do immediately after being involved in a vehicle accident?
If you're in an accident, stop your vehicle and move to a safe place if necessary. Contact authorities, assess injuries, remain calm, document the scene with photos, avoid admitting fault, and notify your insurance company. Then call Bob Maloney Collision Center for repair assistance.
Can Bob Maloney Collision Center communicate with my insurance company?
Yes, Bob Maloney Collision Center handles estimates and can communicate directly with your insurance company. Typically, the insurance pays the shop directly, and you might only need to pay your deductible.
Do I need an appointment to get a repair estimate at Bob Maloney Collision Center?
An appointment isn't required for an estimate during normal business hours, but it's recommended to check ahead. You can also get an online estimate via their website.
Are repairs at Bob Maloney Collision Center guaranteed?
Yes, repairs come with a written workmanship guarantee and a lifetime warranty on all auto body repairs and painting.
What are the operating hours of Bob Maloney Collision Center in Pea Ridge?
The center is open Monday through Thursday from 7:00 AM to 5:00 PM, and Fridays from 7:00 AM to 11:00 AM. It is closed on Saturdays and Sundays.
What services does Bob Maloney Collision Center offer?
They provide auto body repair, paintless dent repair, towing, auto body refinishing, and auto glass repair and replacement.
What should I do if my insurance company requests multiple repair estimates?
You can decline and choose to have your car repaired at Bob Maloney Collision Center. They work for you, not the insurance company, and the adjuster can inspect your vehicle at the shop.
What nearby places can I visit before or after my car repair at Bob Maloney Collision Center?
Nearby attractions include Mayhem Manor, Canine Fitness dog park, and Pea Ridge Thunder Soccer Club. You might enjoy these places while your vehicle is being serviced.
Are there convenient amenities near Bob Maloney Collision Center in Pea Ridge?
Yes, Casey's convenience store is nearby if you need snacks or supplies. Also, Oak View Animal Clinic and Sherman Karen S DVM are close if you have pet care needs.
How can nearby medical facilities assist customers visiting Bob Maloney Collision Center?
Pea Ridge Urgent Care is nearby, providing emergency and medical services. This can be helpful in case of minor injuries or health needs following an accident before visiting the collision center.