Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Affordability
Many reviews highlighted the reasonable pricing and fair rates compared to competitors, particularly Thermo King.
Efficiency
Customers noted quick turnaround times for repairs and services, often being in and out within a couple of hours.
Expertise
The mechanics were frequently described as knowledgeable and skilled, with a strong reputation for diagnosing and fixing APU issues.
MA
mohamed ahmed
5 days ago
5.0
This guys are absolutely amazing they fixed my apu in 20 minutes provisional and the price is reasonable thank you Jim
GS
greg snow
Dec 30, 2025
5.0
The mechanics are awesome. Good people! Fair, honest and professional.
RH
Rich Haskins
Dec 26, 2025
5.0
Dale got me fixed up with a Tripac. He made sure everything was taken care of and the truck was ready to go. So easy to work with. True customer service, like he cares that the job is done right. Not a common thing these days.
MW
matt weidner
Dec 26, 2025
5.0
Love going to Dales Apu. Ive known hime since my first apu that he installed 12 years ago.
JD
John Dominic
Dec 25, 2025
5.0
Very pleased with their service. My APU had ran out of warranty. Blower fuse kept blowing out. Dale told to bring it in and they’ll check on it. They worked on my APU for about 2 hrs and checked everything. They made sure there were no further issues and to my surprise they did not ask for a dime. Where else in American can you find that kind of service. That’s Dale and service crew. You’re awesome.
You should have your APU unit serviced at about 1,000 hours.
How much fuel does an APU save or use?
APUs are designed to save fuel. APUs will save approximately 1 gallon or 3.75 liters of fuel per hour compared to idling the truck engine.
What are the benefits of your refurbished APU?
When you purchase a refurbished APU, you can avoid expensive breakdowns and future repairs, ensuring your truck runs smoothly and avoiding potential breakdowns.
How often should I have my APU serviced?
You should have your APU unit serviced at about 1,000 hours.
How much fuel does an APU save or use?
APUs save fuel by approximately 1 gallon or 3.75 liters per hour compared to idling the truck engine.
What are the benefits of purchasing a refurbished APU from Dale's APU Sales?
Refurbished APUs help avoid expensive breakdowns and future repairs, ensuring your truck runs smoothly.
What services does Dale's APU Sales offer?
They offer APU sales, installation, repair, warranty services, DPF cleaning, aftertreatment repair, emissions diagnostics, and telematics monitoring.
What are the business hours of Dale's APU Sales?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends but offer weekend appointments by request.
What payment options are accepted at Dale's APU Sales?
Payment options include American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Where is Dale's APU Sales located?
They are located at 2188 Highway 31, Lonoke, AR 72086, USA.
What nearby automotive services can help customers visiting Dale's APU Sales?
Nearby automotive services include The APU Guys and Intoxalock Ignition Interlock for repairs and automotive needs.
Are there convenient places to refuel or grab a coffee near Dale's APU Sales?
Yes, customers can visit convenience stores and gas stations like Circle K, Corner Store, Valero, and Phillips 66 Gas near the location.
What nearby accommodations are available for customers traveling to Dale's APU Sales?
Nearby hotels include Days Inn by Wyndham Lonoke, Best Western Plus Lonoke Hotel, Holiday Inn Express & Suites Lonoke I-40, and Super 8 Motel Lonoke.