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Hyundai DealerUsed Car DealerUsed Truck DealerCar DealerTruck DealerCar Finance and Loan CompanyAuto Repair ShopAuto Accessories Store
Welcome to Hyundai of The Shoals – your premier destination for exceptional vehicles and outstanding service in The Shoals. Now under new ownership by the Barnes Crossing Auto Group from Tupelo, Mississippi, our dealership is dedicated to delivering a personalized, stress-free car buying experience. Discover the latest Hyundai models and explore our extensive selection of new and used vehicles, all backed by flexible financing options and expert service. As a locally owned dealership, we pride ourselves on serving our community with integrity, transparency, and a customer-first approach. Whether you're searching for your next vehicle or need reliable maintenance, our dedicated team is here to ensure every step is smooth and enjoyable.
Location
Hours
Reviews
4.6
945 reviews
5 stars
796
4 stars
46
3 stars
16
2 stars13
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, others reported rude interactions and unprofessional behavior.
Pricing Issues
Several customers expressed concerns about high prices and perceived overcharging for services and parts.
Sales Experience
Many reviews highlighted a smooth and efficient car buying process, with several customers recommending specific salespeople for their exceptional service.
Service Quality
The service department received positive remarks for timely and professional service, although there were complaints about misdiagnoses and unnecessary services.
Communication
Customers appreciated the clear communication and follow-up from staff, particularly after purchases and during service appointments.
- BLBirdy Lynn6 days ago5.0Vey friendly and prompt service
- KSKerry SmithNov 4, 20255.0Everyone. Especially Cody and Sebastian were very helpful and informative. I had a wonderful experience and if I am ever in the market to buy another vehicle; It will be with them!
- BRBilly ReamNov 2, 20251.0Grossly overpriced ($1300 alternator whereas a local shop quoted $440) and misdiagnosed auto problem (was bad AC pulley bearings -- not alternator at all). Specifically told Sales office not to do an oil change (had it done two weeks prior); they did it anyway and argued "the oil was really dirty." Likely because we only got the brakes done there ($400 of the original $3500 quote), the Service Mgr told Sales to charge an additional $185 "assessment fee." Hyundai corporate later sent us a survey in which we reported all this. Hope it makes a difference.
- TTTyrus TymeOct 26, 20251.0Everything went AWFUL.. I was suppose to show up at 2 but he asked me to come in earlier which I did.. to find out i had to wait an hour for him to finish up with another couple whom he never finished up with. So he rushed me to test drive a car that I drove 1 mile down the road then he asked me did I drive it long enough.. just so he could get back to the other couple.. mine you I never told him a car I wanted to test drive he just assumi wanted the Kia shortage 2019 with 133k lol for 15k... but I told him I wanted a car with alittle less mileage and he told me flat out he isnt going to waste his time with me... so I turned around and walked off got back in my car and left and I wont ever be back.
- TATiffany AndersonOct 25, 20251.0am beyond fed up with how people treat others these days. I called Hyundai of the Shoals and the woman in the service department was flat-out rude and hung up on me in the middle of our call. I wasn’t rude, I wasn’t yelling — I was just trying to ask a question. I get it’s a Saturday, but if your job makes you that miserable, then damn, quit! Don’t take it out on customers who are just trying to get help. Customer service in 2025 has gotten so bad it’s honestly sad. People have forgotten how to be kind and respectful. I expected better from a place that claims to care about its customers. This experience left a really bad taste in my mouth, and I won’t be calling or doing business there again.
Frequently Asked Questions About Hyundai of The Shoals
What types of vehicles does Hyundai of The Shoals offer?
Hyundai of The Shoals offers the latest Hyundai models as well as an extensive selection of new and pre-owned vehicles.
What are the dealership's hours of operation?
The dealership is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and is closed on Sundays.
Where is Hyundai of The Shoals located?
Hyundai of The Shoals is located at 122 U.S. 43, Tuscumbia, AL 35674, USA.
Does Hyundai of The Shoals offer financing options?
Yes, they provide flexible financing options to make purchasing your vehicle easier.
What services are provided at Hyundai of The Shoals?
They offer expert vehicle maintenance, repairs, and personalized customer service for a smooth and enjoyable experience.
How can I contact Hyundai of The Shoals?
You can reach them by phone at +1 256-251-2076 or visit their website at https://www.hyundaioftheshoals.com/.
Where can I find automotive repair services near Hyundai of The Shoals?
Automotive repair services are available nearby at Greenway Hyundai of Shoals Service and Parts and Long-Lewis Chevrolet of the Shoals Service and Parts.
Are there nearby fuel stations for convenience when visiting Hyundai of The Shoals?
Yes, Chevron Station Tuscumbia, Chevron Tuscumbia, Shop 'N Go, Quik Mart 5, Shell, and Exxon & Mobil Stations are all nearby fuel stations for your convenience.
What dining options are available near Hyundai of The Shoals?
Nearby dining options include McDonald's, Waffle House, and Simply Healthy, offering fast food, breakfast, and vegetarian choices.
Are there any accommodations near Hyundai of The Shoals for visitors?
Yes, Comfort Inn & Suites Tuscumbia - Muscle Shoals is a nearby hotel offering convenient lodging for visitors.