Toyota of Montgomery

4.4
2933 reviews

Reviews

4.4
2,933 reviews
5 stars
2,236
4 stars
202
3 stars
101
2 stars
74
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, with many specific mentions of individual employees like Marcus, Felix, and LP.

Sales Experience

The car buying process was described as smooth, enjoyable, and efficient, with multiple reviews highlighting the lack of pressure and the helpfulness of sales representatives.

Service Quality

The service department received positive feedback for timely and effective service, with many customers appreciating the communication and professionalism of service advisors.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their experiences, recommending the dealership to others and noting improvements in service quality over time.
  • RZ
    Ralph Ziegler
    Dec 17, 2025
    5.0
    I really enjoyed getting to know everyone at Toyota of Montgomery. Jeremy, Shon, and Moe are excellent! They were very friendly informative and polite, listened to me and explained every thing very detailed, I can not praise them enough and will be coming back for the hospitality that they showed. Thank you guys i love my new truck and appreciate you all. May God bless you and your families.
  • BB
    BigLuke51
    Dec 16, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Amazing Car Buying Experience with Marcus Graham & LP at Toyota of Montgomery! We recently took our 22 year old son to purchase his first new car. He purchased a 2026 Toyota Camry SE Hybrid from Toyota of Montgomery with zero money down and couldn’t be happier with the whole experience — thanks in large part to Marcus Graham! From start to finish, Marcus was professional, attentive, and truly customer focused. He took the time to understand exactly what he was looking for, answered all our. questions thoroughly, and made sure we felt comfortable and confident with our decision every step of the way. Marcus made what can normally be a stressful process feel smooth and enjoyable. His honesty and transparency were refreshing, and we always felt respected and informed. I highly recommend asking for Marcus if you’re looking to buy a vehicle here — he goes above and beyond to deliver excellent service. Also LP, in the finance office is amazing at taking care of all the finances. He recommended Alfa insurance and Gabby Johnson immediately assisted us with getting great insurance coverage without breaking the bank. LP recommended the Gap coverage and we selected the GAP coverage for the unexpected what if’s. These two guys were extremely customer oriented and we left completely happy and very satisfied with our decision to shop Toyota of Montgomery. Thank you, Marcus, for helping me drive away in a car I absolutely love! 🚗
  • SM
    Steve Myler
    Dec 16, 2025
    5.0
    We stopped in Toyota of Montgomery first thing in the morning and Marcus Graham came to greet us and find exactly what we were looking for. Marcus was a pleasure to deal with. He was very patient and knowledgeable answering all of our questions and concerns, ensuring we had a great experience picking out and purchasing our car. He handed us off to the Finance Manager, LP, and he absolutely kept our great experience going especially through the tedious finance details. At no time during our purchase did we feel pressured or pushed into buying. I must say, it was my best car buying experience and at 50 years, I have purchased many. If you are looking for a vehicle and you want a professional, very pleasant experience, come to Toyota of Montgomery and ask for Marcus and LP.
  • SS
    Shacarra Stallworth
    Dec 15, 2025
    5.0
    Kenai was such an awesome and kind sales representative. He took his time and made us feel valued as a customer. I went in looking for a used vehicle and ended up with a better deal. I believed Mr. Daniel assisted Kenai with making our purchase smooth. Mr. Rigo, the financial advisor put the topping on the cake. He was such a kind and down to earth guy. Awesome customer service and you’re in good hands with Kenai and Daniel.
  • CS
    Carlos Silva
    Dec 13, 2025
    5.0
    I recently purchased a 2026 Toyota Camry and want to recognize two people who made the experience exceptional. Felix Diaz provided excellent service, clear communication, professionalism, and a no-pressure approach that made the process comfortable and efficient. Muhammad Norton in finance was equally impressive, thorough, transparent, and respectful of my time while ensuring everything was explained clearly. I drove from Enterprise, Alabama to Toyota of Montgomery specifically because of their competitive pricing, and the experience was absolutely worth the trip. I truly appreciate the outstanding customer service from both. Highly recommended.