Business Details
About
Lexus DealerCar DealerUsed Car DealerCar Leasing ServiceAuto Parts & Accessories
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
3,227 reviews
5 stars
2,929
4 stars
128
3 stars44
2 stars41
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their professionalism, friendliness, and attentiveness, particularly highlighting individuals like Ernie, Liz, and Sim.
Efficiency
Many reviews noted the quick and efficient service, with several customers expressing satisfaction with the timely completion of their vehicle maintenance and purchases.
Communication
Customers appreciated the clear and proactive communication from staff regarding service updates and vehicle status.
Comfortable Environment
The dealership's waiting area was frequently described as clean and comfortable, with amenities like snacks and drinks enhancing the customer experience.
Sales Experience
The car buying process was often described as smooth and pleasant, with sales representatives being helpful and not pushy.
- LMliubov moncada3 days ago5.0I had a great experience buying my car from Lexi’s of Mobile. Mr. Jeff was extremely helpful, professional, and made the whole process easy and stress-free. He took the time to explain everything clearly and made sure I found the right vehicle for my needs. I’m very happy with my purchase and would highly recommend Mr. Jeff and Lexi’s of Mobile to anyone looking for a reliable car and great customer service.
- WTWhitney Tolbert5 days ago5.0I had a great experience at Lexus of Mobile. My service advisor, Liz was amazing. Very professional, attentive, and made sure I was taken care of the entire time. The team kept me comfortable while I waited and made the whole process smooth and stress-free. I appreciate how efficient and helpful everyone was. Definitely recommend.
- JAJameela As-SiddiqNov 12, 20255.0I recently visited Lexus of Mobile while shopping for a new car, and I had the absolute pleasure of working with Darryl. From start to finish, he was incredibly professional, patient, and informative. He took the time to explain all my options in detail and made sure I felt comfortable with every step of the process. What impressed me most was that Darryl was never pushy-he genuinely wanted me to make the decision that was best for me. His honesty and kindness made the entire experience smooth and enjoyable. I would happily buy from him again and again. If you're in the market for a new vehicle, go see Darryl at Lexus of Mobile-after meeting him, you'll understand why I say he feels like family.
- MIMichelle IvesNov 11, 20255.0Second time here and again just excellent service. I live in Destin and this is the closest Lexus dealer so I come here for scheduled maintenance to protect my warranty. Love the staff here. They are great and always have input to help keep maintenance costs down. I appreciate the nice waiting area and communication throughout the visit. Customer service is a big part of the Lexus experience and this place is great example.
- MMMarlonNov 9, 20251.0BUYER BEWARE!!!! I had a very disappointing experience at this dealership. The vehicle was advertised online at one price, but when I arrived to inquire about it, I was given a significantly higher price. This felt like a classic bait-and-switch tactic intended to get customers through the door. the vehicle had engine issues. After scanning it myself, I found two engine codes. When I brought this to their attention, I was told the dealership would not address the problems and that the vehicle would be sold strictly as is. If you are in the market for a vehicle, I strongly recommend exercising caution with this dealership. At the very least, bring a code scanner to verify the condition of the car. My salesperson, Derrick, offered little assistance throughout the process, which only added to the negative experience.
Frequently Asked Questions About Lexus of Mobile
Where is Lexus of Mobile located?
Lexus of Mobile is located at 3024 Government Boulevard, Mobile, AL 36606, US.
What are the operating hours of Lexus of Mobile?
Lexus of Mobile is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Lexus of Mobile offer vehicle service and repair?
Yes, Lexus of Mobile provides service and repair including oil changes.
What payment methods are accepted at Lexus of Mobile?
Lexus of Mobile accepts both credit and debit card payments.
What types of automotive services does Lexus of Mobile provide?
They are a Lexus dealer offering new and used car sales, leasing services, and auto parts and accessories.
How can I contact Lexus of Mobile?
You can reach Lexus of Mobile by phone at +1 251-478-3300.
Does Lexus of Mobile have an official website?
Yes, the official website for Lexus of Mobile is https://www.lexusofmobile.com/.
What nearby car dealerships are located near Lexus of Mobile?
Nearby car dealerships include Matthew S.Wooten/Automotive Sales Consultant, Springhill Toyota, Gavin Gunter Car Sales, and BMW of Mobile, offering customers a variety of automotive options in the same area.
What nearby places can I visit for food or coffee when visiting Lexus of Mobile?
Nearby food and drink options include Starbucks for coffee, Firehouse Subs for sandwiches, and Boyd's Royal Knight for American dining and bar services, making them convenient stops before or after your visit.
Are there mobile phone stores near Lexus of Mobile for accessories or service?
Yes, nearby mobile phone stores include Cricket Wireless, AT&T Communications, T-Mobile Experience Store, AT&T Store, T-Mobile, Quick Fix, and Victra – a Verizon Authorized Retailer, providing easy access to telecommunications services and accessories.