While some customers praised the friendly and helpful staff, others reported poor communication and unprofessional behavior from the owner.
Quality of Work
Mixed reviews on repair quality; some customers were satisfied with timely and effective repairs, while others experienced incomplete or shoddy work.
Pricing Issues
Several customers expressed concerns about high costs and unexpected charges, leading to feelings of being overcharged or misled.
Timeliness
Customers noted varying experiences with repair timelines, with some receiving prompt service while others faced significant delays.
AA
Angela
Nov 24, 2025
3.0
Kept my tow behind from June until November. They had previously repaired the slides. Well they worked once and stopped working. Needless to say I was charged again for slide repair. The other work they completed seems to be okay. Not sure if I will use them again or not. But until this experience I had always been pleased with their service.
TE
Tom Edmiston
Nov 4, 2025
5.0
I thought I had an issue with my new Forest River travel trailer, but after speaking with staff at this place, they explained some things to me as a new RVer I didn't know. They saved me time and money by taking the time to explain things to me. I will definitely give them my business in the future. Thanks for being honest and helping me with a non-issue that I thought was a problem.
CO
Christine Owiesny
Oct 7, 2025
5.0
We called and spoke to Zak about our microwave/convection oven. He was the only person in the area that was willing to go through our warranty and come to us. If we are in the area and need more work done w will definitely call Zak first.
M6
Mickey60 60
Oct 1, 2025
4.0
The mechanic is awesome top-notch knows exactly what he's doing, has the experience. Only reason it's not a five star had a little price discrepancy went in talk to Zach we worked it out very easily.
MM
martin Mendoza
Sep 29, 2025
1.0
They gave me the generator disassembled, they couldn't fix it and they still charged me $700, and they wanted another $150 to put it back together and put it back?
Frequently Asked Questions About Tennessee Valley RV
Do you offer on-site service?
Yes, within a 100 mile radius of our zip code 35756.
Do you accept warranty and/or insurance?
Yes, we work with all extended warranty and insurance providers.
Do you do paint and body repair?
Yes, our team of collision repair specialists can handle all types of body & paint services.
Do you work on generators?
Yes, we work on all makes and models of generators for general maintenance and repairs.
Do you offer upgrades or customizations?
Yes.
Does Tennessee Valley RV provide on-site service?
Yes, Tennessee Valley RV offers on-site services within a 100 mile radius of zip code 35756.
Can I use extended warranty or insurance for repairs at Tennessee Valley RV?
Yes, Tennessee Valley RV works with all extended warranty and insurance providers.
Does Tennessee Valley RV perform paint and body repair services?
Yes, they have a team of collision repair specialists who handle all types of body and paint services.
Are generator repairs and maintenance services available at Tennessee Valley RV?
Yes, they work on all makes and models of generators for general maintenance and repairs.
Does Tennessee Valley RV offer upgrades or customizations for RVs?
Yes, upgrades and customizations are available at Tennessee Valley RV.
What are the business hours of Tennessee Valley RV?
Tennessee Valley RV is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Tennessee Valley RV located?
Tennessee Valley RV is located at 29891 Old Hwy 20, Madison, AL 35756, United States.
Which payment methods are accepted at Tennessee Valley RV?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any convenient places to eat near Tennessee Valley RV?
Yes, Krispy Krunchy Chicken, Arby's, and Schlotzsky's are nearby fast food and sandwich restaurants where customers can dine before or after their visit.
What nearby facilities can help with storage or logistics when visiting Tennessee Valley RV?
County Line Road Self Storage offers nearby storage facilities, and FedEx Ground provides freight and cargo services close to Tennessee Valley RV, useful for customers needing additional storage or shipping solutions.