Many customers praised the staff for being friendly, professional, and communicative throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked like new after service.
Timeliness
Several reviews highlighted the quick turnaround times for repairs, with many customers receiving their vehicles back sooner than expected.
Communication Issues
Some customers reported poor communication and follow-up, indicating that they often had to reach out for updates on their vehicle's status.
Mixed Experiences
While many reviews were positive, there were also complaints about workmanship and customer service, suggesting inconsistency in experiences.
SC
Shyann Cooley
Nov 13, 2025
5.0
I had no idea of this place it was recommended by my insurance and I went with it. Their communication and everything was great and effective ! The turn around time was very quick as well on my repair ! And to top it all off when I picked my truck up it looked brand new ! They detailed it inside and out for me! 15/10 !!! I will always recommend them in the Madison /HSV area!!
AA
Anthony Anders
Oct 8, 2025
4.0
Fixed up our jeep. Good price. Nice staff
SH
Sheri Hammond
Sep 19, 2025
5.0
Took car here after accident. Was so professional, fast and did an awesome job. I would 100% recommend. As far as customer service goes best I've had anywhere in a long time. Jeremy and Nick was awesome.
DH
Destiny Hogan
Aug 28, 2025
5.0
Eagle Collision completely exceeded my expectations! Jeremy was amazing, super thorough, communicative, and genuinely cared about making the whole process stress-free for me. They not only fixed my car perfectly but even finished ahead of schedule so I did not have to pay extra for my rental. It is so refreshing to find a shop that delivers top-notch work and truly cares about their customers. Huge thanks to Jeremy and the whole team. I would recommend them to anyone in a heartbeat!
JW
Jaimie W
Aug 27, 2025
5.0
Totally satisfied with the service I received. This place is great. They fixed my lil Lexus right up. And quickly!!! Highly recommend. A++++++
Frequently Asked Questions About Eagle Collision Center
What services does Eagle Collision Center provide?
Eagle Collision Center offers collision repair, auto refinishing, auto painting, paintless dent repair, and hail damage repair in Madison, AL.
Where is Eagle Collision Center located?
The center is located at 29943 US Hwy 72, Madison, AL 35756, USA.
What are the operating hours of Eagle Collision Center?
Eagle Collision Center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Appointments can be made by calling ahead.
How can I contact Eagle Collision Center?
You can contact them by phone at +1 256-325-5114 or email at eaglecoll16@gmail.com.
What payment methods does Eagle Collision Center accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Eagle Collision Center experienced in paintless dent repair?
Yes, paintless dent repair is one of their specialties along with collision repair.
When was Eagle Collision Center established?
Eagle Collision Center was established in 2016.
Are there any nearby places where I can shop before or after visiting Eagle Collision Center?
Yes, nearby shopping options include Smoke 'N' More Gallery, Budget Blinds for window treatments, The Hippie Butterfly boutique, and Stupid Crazy Deals Liquidations department and clothing store.
Where can I get food or refreshments close to Eagle Collision Center?
You can visit The Snow Shack for ice cream and smoothies or Taqueria El Cazador for Mexican cuisine, both located near Eagle Collision Center.
Are there any automotive-related businesses near Eagle Collision Center?
Nearby automotive-related businesses include 1 Stop Auto Sales, Speedy Auto Tint for window tinting, and U-Haul Neighborhood Dealer for truck rentals, which could be helpful if you need additional automotive services.