Business Details
About
Dodge DealerJeep DealerChrysler DealerUsed Car DealerUsed Truck DealerCar DealerTruck DealerAuto Repair ShopAuto Parts StoreOil Change Service Station
Hallmark Chrysler Dodge Jeep Ram is where drivers from the greater Birmingham, AL area come for the best deals on Chrysler brand vehicles of all kinds! We take a good-neighbor approach and dedication to treating every customer like family.
Location
Hallmark Chrysler, Dodge, Jeep & Ram
1409 5th Avenue North, Birmingham, AL
35203, United States
Hours
Reviews
4.6
2,432 reviews
5 stars
2,038
4 stars
150
3 stars
59
2 stars
51
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, highlighting specific employees like AJ, Alicia, and Morris for their exceptional support.
Efficiency
Customers frequently noted the quick and efficient service, especially in the service department, with many reporting fast turnaround times for repairs and maintenance.
Sales Experience
The car buying process was described as smooth and pressure-free, with several customers expressing satisfaction with the assistance they received from sales staff.
Communication Issues
Some customers reported poor communication regarding service updates and issues with their vehicles, leading to frustration and dissatisfaction.
Mixed Repair Experiences
While many praised the service department, there were notable complaints about diagnostic accuracy and the handling of repairs, with some customers feeling overcharged or misled.
- ASAdrienne SmithDec 27, 20254.0AJ (Aubrey) is the best; had the car I was interested in ready and the process was streamline, even delivered it to me because of my limited time. I highly recommend him.
- SHSeantel HopkinsDec 19, 20255.0This is for the service dept. They got my vehicle scheduled for diagnostic (was impossible at all other near by dealers) and repaired the next day! The team there were so professional and I really appreciate their hardwork. Pick this one if you need warranty repairs.
- MEMILAN EL’FENTEDec 5, 20255.0I went hereMonday For my first oil change they got me in and out service was really good.
- DHDavid HowardDec 3, 20255.0Excellent service on an emergency stop on a vacation trip. Service staff was very helpful and eager to assist to get us back on the road.
- SPSamantha PittmanDec 1, 20255.0Aj Lanier helped us out with a new vehicle. Such an easy experience! He had the car delivered and handled everything perfectly! I am so appreciative of him and love my new car!