Business Details
About
Car Dealer
Customer service is our No. 1 priority at Gilbert & Baugh Ford, and you’ll see evidence of this in everything we do – from our Ford sales department to our auto service center. We offer a variety of perks to make shopping and servicing at our Ford dealership in Albertville, AL, as enjoyable as possible, like vehicle pick-up and drop-off options, mobile service vans and affordable oil change packages. Stop by our new and used car lot today to find out how Fords Really Do Cost Less In Albertville!
Location
Gilbert & Baugh Ford, Inc.
10195 U.S. 431 N, Albertville, AL
35950-0134, United States
Hours
Reviews
4.8
1,400 reviews
5 stars
1,269
4 stars
62
3 stars18
2 stars12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting a family-like atmosphere and genuine care for their needs.
Sales Experience
Many reviews noted a stress-free and pressure-free car buying experience, with salespeople being described as knowledgeable and accommodating.
Owner Engagement
The owner, Randy Baugh, was frequently mentioned for his personal involvement and approachability, enhancing the overall customer experience.
Pricing and Value
Customers appreciated fair pricing and felt they received good deals on their purchases, although there were some concerns about the pricing of certain used vehicles.
Service Department
The service department received positive feedback for quick and efficient service, although there was a mention of higher-than-expected prices.
- KVKristyn ViohlNov 14, 20255.0Very pleased with our visit and purchase at Gilbert & Baugh Ford! Randy Baugh and David Welbourn made our purchase smooth! Definitely would recommend to others!
- JYJacob YoungNov 13, 20255.0The absolute BEST place to buy a ford. Period! No pressure, just service! Thank you, David Wilbourn and Randy Baugh, for consistently being the best experience I have had when it comes to buying a vehicle!
- LLLogan LeGrandeNov 8, 20255.0I am incredibly impressed with Gilbert and Baugh! We recently purchased a Ford Expedition at a fantastic price. Shortly after our purchase, we encountered some mechanical issues where my wife’s car wouldn’t start. We reached out for assistance and spoke with our sales person Jeremy, who was wonderful. He connected us with the owner, Mr. Baugh, who went above and beyond to ensure we were well taken care of. From now on, we will be shopping here first! It truly reflects the old values of car buying, and we are so thankful we chose Gilbert and Baugh.
- ALAllan LemonNov 1, 20255.0I live in Tennessee and found a truck I liked at this dealership. Sales professional Derek Epperson was quick to respond with info and a video of the truck. I decided to purchase after seeing it in person and test driving. The purchasing process was stress and pressure free beginning to end. I would do business with them again.
- CMcraig mitchellOct 31, 20255.0I bought this, used 2020 Ford F-350 work truck sight unseen except for pics and video sent from Jeremy. One of the owners, Randy called me and we came to an agreement on the price. They delivered it to my home in Dothan Alabama yesterday. After personally inspecting it and driving it, I can say that it is just as they described. If you need a vehicle check them out. They are legit.
Frequently Asked Questions About Gilbert & Baugh Ford, Inc.
What are the main services offered at Gilbert & Baugh Ford, Inc.?
Gilbert & Baugh Ford provides Ford vehicle sales, auto servicing, vehicle pick-up and drop-off, mobile service vans, and affordable oil change packages.
Where is Gilbert & Baugh Ford, Inc. located?
The dealership is located at 10195 U.S. 431 N, Albertville, AL 35950-0134, USA.
What are the business hours for Gilbert & Baugh Ford, Inc.?
The dealership is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Gilbert & Baugh Ford, Inc.?
You can contact them by phone at +1 256-891-3000 or visit their website at https://www.gilbertbaughford.com/.
Does Gilbert & Baugh Ford, Inc. have an active social media presence?
Yes, they have a Facebook page at https://www.facebook.com/gilbertandbaughford.
Are there any hotels nearby Gilbert & Baugh Ford, Inc. for out-of-town customers?
Yes, Fairfield Inn and Suites by Marriott is nearby, offering convenient accommodation for customers visiting the dealership.
What other automotive or recreational vehicle dealers are near Gilbert & Baugh Ford, Inc.?
Nearby is Bryant Camper Sales, a dealer specializing in recreational vehicles and automotive parts, and Smith-Davis Motors and Leon's Auto Sales, both car dealers.
If I need a taxi service after visiting Gilbert & Baugh Ford, where can I find one?
Marshall County Taxi Service nearby offers taxi and tour services that customers can use after their visit to the dealership.
Are there any places for pet supplies near Gilbert & Baugh Ford, Inc.?
Yes, Tony's Aquarium, an aquatic and pet store, is close by if you need pet supplies.
What should I know about shopping for used cars near Gilbert & Baugh Ford, Inc.?
There are several used car dealers nearby including Smith-Davis Motors, Leon's Auto Sales, and Junior Compton Motors, providing additional options for used vehicles.